19. 2 Years On.... Downsizing With Dave Goodman podcast

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

5 days ago22:42

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22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Downsizing with Dave Goodman »
19. 2 years on....

3 years ago 15:08

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MP3•Laman utama episod

It's been 2 years to the day since the surgery. How am I feeling, were there any complications, what's happened since and of course did I pile on the pounds?! Please contact me if you have any questions about weight loss surgery on Twitter - dave_a_goodman

19 episod

#Fitness #Society #Conversations #Dave Goodman #Bariatric Surgery #Diary #Gastric Sleeve #Journey #Lose Weight #Obesity #Weight Loss

Downsizing with Dave Goodman

19. 2 years on....

Downsizing with Dave Goodman

published 3 years ago

Kongsi

MP3•Laman utama episod

19 episod

#Fitness #Society #Conversations #Dave Goodman #Bariatric Surgery #Diary #Gastric Sleeve #Journey #Lose Weight #Obesity #Weight Loss

ทุกตอน

Downsizing with Dave Goodman

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19. 2 years on.... 15:08

3 years ago15:08

15:08

Downsizing with Dave Goodman

1
18. Kind words and kid's portions 14:15

4 years ago14:15

14:15

It's been 8 months since the op and I've really settled into to life with a smaller stomach. Find out how life has changed and what's still weird about the weight loss surgery. Follow me and share your thoughts on Twitter @dave_a_goodman

Downsizing with Dave Goodman

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17. Food in Flight and Happy Endings 15:08

4 years ago15:08

15:08

In this final episode I look back on how much has changed in the past 12 months. How is travelling different with a smaller stomach and what do you do with all your old clothes? Thanks for being alongside me during this journey. Contact me on Twitter @dave_a_goodman

Downsizing with Dave Goodman

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16. BMI, Bikes and Booze 14:06

4 years ago14:06

14:06

Nearly two months after the surgery I've got on my bike to keep the fat burning. I've also tried my first alcohol with unusual effects. Keep in touch with any questions or your stories on Twitter - @dave_a_goodman

Downsizing with Dave Goodman

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15. Bowels and Banishing the Baby Food 10:41

4 years ago10:41

10:41

Three weeks after the op I've hit a mental milestone and can finally start eating "real" food again! There's still some weird stuff going on in my body too....Get in touch with any comments or if you need any advice - @dave_a_goodman on Twitter

Downsizing with Dave Goodman

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14. Never blend chicken and how to make injections invisible 11:30

4 years ago11:30

11:30

It's been 10 days since the surgery and I'm trying to get used to blended foods and rapid weight loss. Life has changed already but there's still the fear of change. Contact me on Twitter if you want to know more - @dave_a_goodman

Downsizing with Dave Goodman

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13. Baby Food and Baby Steps 8:48

4 years ago8:48

8:48

I'm finally home 4 days after the surgery and it feels strange starting my new life. What does blended bolognese taste like and how are those pesky injections going?! Please leave a review if you're enjoying this podcast and contact me @dave_a_goodman on Twitter.

Downsizing with Dave Goodman

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12. 48 hours later 10:53

4 years ago10:53

10:53

A few days have passed since the op and I'm still in hospital "trying out" my new stomach, first with liquids and then pureed food. Will it stay down? And have I banished the demons? If you're enjoying the podcast please leave a review. You can get in touch on Twitter @dave_a_goodman

Downsizing with Dave Goodman

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10. Operation Day 7:47

4 years ago7:47

7:47

After the big build up, the day of surgery has arrived and there are tears before the anaesthetic. In this episode I take you through the prep for the op and my feelings immediately after. Get in touch on Twitter if you want to share your thoughts @dave_a_goodman

Downsizing with Dave Goodman

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11. 3am Eternal 8:00

4 years ago8:00

8:00

It's the night after the surgery, I'm in a bit of pain, can't sleep and filled with buyer's remorse. What have I just done?! If anything in this podcast has struck a chord with you get in touch on Twitter @dave_a_goodman

Downsizing with Dave Goodman

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8. One day til the op! 6:31

4 years ago6:31

6:31

With just 24 hours to go until I undergo the life-changing surgery I'm cautiously optimistic about what's to come. The fear is still palpable though. Share your feedback with me and your experiences @dave_a_goodman on Twitter

Downsizing with Dave Goodman

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9. Trimming and Tasting....my last supper 6:37

4 years ago6:37

6:37

I'm finally at the hospital after the many months of prep. With the op hours away I settle get prepped with an electric shaver and endives! Share your experience and thoughts @dave_a_goodman on Twitter

Downsizing with Dave Goodman

1
7. Sharon's Story 25:01

4 years ago25:01

25:01

My friend and colleague Sharon had weight loss surgery over 2 years ago. I spoke to her about her experience both before and after the op to gain some insight and perspective into what I was about to go through. Share your story with me on Twitter @dave_a_goodman

Downsizing with Dave Goodman

1
6. Weighing everything up with 3 days to go 10:46

4 years ago10:46

10:46

As the time ticked down to the date of the surgery I bought two sets of scales and made plans for my post-op diet. Get in touch via Twitter@dave_a_goodman

Downsizing with Dave Goodman

1
5. One week out... 10:50

4 years ago10:50

10:50

With just 7 days to go before the surgery there are a myriad of thoughts going through my mind. What will life actually be like afterwards? Will I be filled with regrets? This emotional episode really lays bare the enormous change I'm about to undertake. Get in touch on Twitter - @dave_a_goodman

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Downsizing with Dave Goodman »
19. 2 years on....