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Customer Success Playbook Podcast Season 2 Episode 19 - Nik Mijic - Matik
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Kandungan disediakan oleh Kevin Metzger and Roman Trebon, Kevin Metzger, and Roman Trebon. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Kevin Metzger and Roman Trebon, Kevin Metzger, and Roman Trebon atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger welcome Nik Mijic, founder of Matik, to discuss innovative solutions for automating data-driven content creation. Matik's platform simplifies the generation of personalized metrics, text, tables, and charts for presentations, enabling customer success teams to focus more on strategic initiatives and less on manual data gathering.
Nik shares his journey from LinkedIn to founding Matik, inspired by the need for tools that can scale data insights across sales and customer success teams. He explains how Matik integrates with various data sources such as Salesforce, Snowflake, and Tableau, and how it delivers significant ROI by saving time, improving productivity, and ensuring consistent, data-driven narratives.
Listeners will learn about the implementation process of Matik, the various connectors it supports, and the AI-powered features that provide actionable insights from data. Nik also highlights the success of their recent Scale+ CS Summit and shares his vision for future events.
Join us for this insightful conversation and discover how Matik is transforming the way customer success teams operate.
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You can also find the CS Playbook Podcast:
YouTube - @CustomerSuccessPlaybookPodcast
Twitter - @CS_Playbook
You can find Kevin at:
Metzgerbusiness.com - Kevin's person web site
Kevin Metzger on Linked In.
You can find Roman at:
Roman Trebon on Linked In.
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