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439 - Simon Morris on New Research Revealing the UK's Dwindling Brand Loyalty.

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Manage episode 365450046 series 2663958
Kandungan disediakan oleh Adam Cox. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Adam Cox atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Adam Cox is joined by Simon Morris, from ServiceNow, for an insightful conversation about a recent survey that unveils a concerning trend: a significant decline in brand loyalty among the majority of Brits. Together, they delve into the reasons behind this phenomenon and explore strategies for companies to balance data security with the delivery of personalised and seamless customer experiences. Simon shares valuable insights into the anticipated evolution of consumer behaviours and expectations, shedding light on how businesses can proactively stay ahead of these changes.

https://www.servicenow.com/uk/

  continue reading

475 episod

Artwork
iconKongsi
 
Manage episode 365450046 series 2663958
Kandungan disediakan oleh Adam Cox. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Adam Cox atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Adam Cox is joined by Simon Morris, from ServiceNow, for an insightful conversation about a recent survey that unveils a concerning trend: a significant decline in brand loyalty among the majority of Brits. Together, they delve into the reasons behind this phenomenon and explore strategies for companies to balance data security with the delivery of personalised and seamless customer experiences. Simon shares valuable insights into the anticipated evolution of consumer behaviours and expectations, shedding light on how businesses can proactively stay ahead of these changes.

https://www.servicenow.com/uk/

  continue reading

475 episod

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