Transforming HR: Strategies for Talent Retention and Diversity at Hiscox USA

HRchat Podcast

Curious about transforming HR strategies and boosting employee engagement? Join us as we sit down with Laila Gillies, Head of HR for Hiscox USA, a leading insurer for more than 600,000 small businesses in the US.
Listen as Laila discusses her experience of transforming Hiscox’s talent retention and engagement strategies, elevating employee experiences and advancing the company’s overall industry impact.
Laila shares her innovative approaches to retaining top talent and fostering a thriving company culture. Discover how Hiscox has masterfully balanced proactive and reactive HR strategies to anticipate future needs while keeping pace with unexpected challenges like the pandemic. Laila shares the secrets behind their holistic wellness programs, which include everything from sabbaticals and upskilling to mental, emotional, and financial well-being initiatives—all of which have significantly enhanced employee satisfaction and retention.
In Bill Banham's conversation with Laila, they also explore the critical role of diversity, equity, and inclusion (DEI) in driving innovation and business growth at Hiscox. Leila emphasizes the value of embracing diverse perspectives and experiences, particularly through their strategic location in Atlanta, which provides a rich talent pool. We examine how the evolution of remote work has reshaped employee expectations and how Hiscox's activity-based approach seamlessly blends flexibility with in-person collaboration. Additionally, Laila highlights the importance of mentorship and the pivotal role senior employees play in nurturing the next generation of talent. Tune in to gain valuable insights into transforming HR practices and championing inclusivity in the workplace.

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1. Transforming HR: Strategies for Talent Retention and Diversity at Hiscox USA (00:00:00)

2. Transforming Talent Strategies in HR (00:00:03)

3. Embracing Diversity and Remote Work (00:09:33)