Steve Portigal | Exploring UX Research: The Second Edition of 'Interviewing Users' | Season 3 #5

UX Research Geeks

In this episode of "UX Research Geeks," Tina interviews Steve Portigal, an acclaimed user experience researcher and author. They discuss the updated second edition of his book "Interviewing Users."

Steve talks about the challenges of revising his book, highlighting changes in the user experience research field, including new focuses like cognitive biases, the rise of remote research practices, and the development of research operations as a profession. He also addresses the shift towards in-house research teams and the democratization of user research.

The conversation underscores the importance of evolving skills and adapting to the dynamic nature of user research, with Steve's book serving as a guide for both experienced researchers and newcomers to the field.

🎅 In collaboration with Steve Portigal and Rosenfeld Media, we're excited to offer our listeners a 20% discount on the book "Interviewing Users (2nd Edition)."

Use the code UXRGEEKS at checkout to enjoy this special offer, valid until December 29, 2023. Don't miss this chance to give yourself an early Christmas gift!

Get the book: https://rosenfeldmedia.com/books/interviewing-users-second-edition/

🔎 Do you want to know more? Check out this episode at:

https://www.uxtweak.com/podcast/steve-portigal-the-second-edition-of-interviewing-users/

About our guest Steve Portigal

Steve Portigal is an experienced user researcher who helps organizations to build more mature user research practices. Based outside of San Francisco, he is a principal of Portigal Consulting, and has conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and real estate agents.

His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, video-conferencing technology, and music streaming services.

Steve is the author of two books: the classic Interviewing Users: How To Uncover Compelling Insights (now in a second edition) and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.

🔎 Where to Follow Steve:

LinkedIn Dollars to Donuts podcast

About this podcast:

Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.

🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: ⁠https://www.uxtweak.com/⁠ 👈

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