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How to Handle Bad Customer Reviews Professionally
Manage episode 407411992 series 3560816
Kandungan disediakan oleh The Nutritional Aesthetics Alliance and Rachael Pontillo. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh The Nutritional Aesthetics Alliance and Rachael Pontillo atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Are you worried about how to handle bad customer reviews professionally on social media? While it shouldn't often happen, getting blindsided by a 1-star rating or scathing comment on social media is part of being in business. What do you do? Do you respond? Not respond?
Today's episode of The Skin Wellness Pro Show gives you an intro lesson in taking charge of these digital interactions - because no one should ever leave an unhappy customer ignored and unheard! We'll cover our top professional best practices and what NOT to do when you get a bad review.
Watch the episode or read the transcript here: https://skinwellnesspro.com/how-to-handle-bad-customer-reviews-professionally/
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