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114. Nine common onboarding mistakes that software companies make
Manage episode 298095105 series 2360471
Kandungan disediakan oleh Cherryleaf. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Cherryleaf atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Ellis looks at nine common onboarding mistakes that software companies make:
- Not thinking about jobs to be done, but features
- Overloading users with information
- Writing for a single audience
- Not providing or not co-ordinating the five pillars of onboarding content
- Getting the timing wrong
- Unclear goals
- Leaving "seams" in the onboarding experience
- Poor quality content
- No testing or metrics
Take our quiz:
What type of technical writer are you?
Planning and creating content for customer onboarding – training course
To contact Cherryleaf: info@cherryleaf.com
Photo by Markus Spiske from Pexels
102 episod
Kongsi
Manage episode 298095105 series 2360471
Kandungan disediakan oleh Cherryleaf. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Cherryleaf atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Ellis looks at nine common onboarding mistakes that software companies make:
- Not thinking about jobs to be done, but features
- Overloading users with information
- Writing for a single audience
- Not providing or not co-ordinating the five pillars of onboarding content
- Getting the timing wrong
- Unclear goals
- Leaving "seams" in the onboarding experience
- Poor quality content
- No testing or metrics
Take our quiz:
What type of technical writer are you?
Planning and creating content for customer onboarding – training course
To contact Cherryleaf: info@cherryleaf.com
Photo by Markus Spiske from Pexels
102 episod
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Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
We help founders make something people want.
…
continue reading
A podcast featuring panelists of engineers from Netflix, Twitch, & Atlassian talking over drinks about all things software engineering.
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
Three nerds discussing tech, Apple, programming, and loosely related matters.
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Marc Fennell and a team of people far smarter than him (his words, not ours) take a fun deep dive into how technology is reshaping our lives.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
…
continue reading
Daily update on current cyber security threats
…
continue reading
Player FM - Aplikasi Podcast
Pergi ke luar talian dengan aplikasi Player FM !
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