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194. Creating a Culture of Internal Customer Service
Manage episode 429594163 series 3310389
Kandungan disediakan oleh Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Laura Thomson-Staveley & Debbie Green, Laura Thomson-Staveley, and Debbie Green atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In this second episode in our latest 3-part miniseries looking at customer service we look at benefits and steps to creating an internal customer service culture.
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1. 194. Creating a Culture of Internal Customer Service (00:00:00)
2. Service Culture and Internal Customer Experience (00:00:03)
3. Impact of Internal Service Culture (00:12:16)
4. Feedback and Measurement in Workplace (00:22:02)
202 episod
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