Handling Difficult Customers: How to Get Your Boss to Set Boundaries
Manage episode 435046621 series 3504708
In this episode, Dr. Pollack assists Steve, a big box hardware store employee, in managing a persistently difficult customer. Discover practical steps for setting boundaries with problematic clients and how to get your boss to support you.
See Dr. Pollack's online courses at: https://peacefulleadersacademy.com/courses/
For info on conflict intervention and training services, please visit our website: https://pollackpeacebuilding.com/
Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
- Peaceful Leaders Academy
- Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict
- FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems
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61 episod