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How to Use Emotional Intelligence Like a Hostage Negotiator with Derek Gaunt, Ep #389

29:25
 
Kongsi
 

Manage episode 375455139 series 1749831
Kandungan disediakan oleh Mark Raffan. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Mark Raffan atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Did you know that the principles a hostage negotiator uses to negotiate with a hostage-taker can be applied to leadership? It seems far-fetched, I know. But Derek Gaunt takes the concept and drives it home in his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader.

In this episode of Negotiations Ninja, we get into the specifics of the hostage negotiation framework, tactical empathy, the ability to build emotional control into conversations, and how to be an overall better leader. Do not miss this incredible conversation with a true master of negotiation.

Outline of This Episode
  • [2:06] Learn more about Derek Gaunt
  • [3:33] The hostage negotiation framework
  • [9:14] How to mitigate defensiveness
  • [11:30] Embrace a curious mindset
  • [16:46] Maintaining emotional control
  • [20:51] How to coach a “Blue Flamer”
Resources & People Mentioned Connect with Derek Gaunt Connect With Mark

Subscribe to Negotiations Ninja

  continue reading

418 episod

iconKongsi
 
Manage episode 375455139 series 1749831
Kandungan disediakan oleh Mark Raffan. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Mark Raffan atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Did you know that the principles a hostage negotiator uses to negotiate with a hostage-taker can be applied to leadership? It seems far-fetched, I know. But Derek Gaunt takes the concept and drives it home in his book, “Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader.

In this episode of Negotiations Ninja, we get into the specifics of the hostage negotiation framework, tactical empathy, the ability to build emotional control into conversations, and how to be an overall better leader. Do not miss this incredible conversation with a true master of negotiation.

Outline of This Episode
  • [2:06] Learn more about Derek Gaunt
  • [3:33] The hostage negotiation framework
  • [9:14] How to mitigate defensiveness
  • [11:30] Embrace a curious mindset
  • [16:46] Maintaining emotional control
  • [20:51] How to coach a “Blue Flamer”
Resources & People Mentioned Connect with Derek Gaunt Connect With Mark

Subscribe to Negotiations Ninja

  continue reading

418 episod

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