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Consultants Corner: Putting People First for Better Healthcare Outcomes
Manage episode 418070154 series 1260959
In this episode, host Daniel Williams meets with Amy Lafko to explore her transformative journey from physical therapist to healthcare consultant. Listeners will learn about Amy's career progression, from her initial experiences in a trauma hospital to her pivotal roles in rehabilitation and urgent care settings and, ultimately, her shift into consulting. She shares key lessons on team building, the importance of mentorship, and her development of the people-first methodology that underpins her current consulting practice.
Key Takeaways:
- Transition from clinical physical therapy to leadership and consulting roles in healthcare
- Utilization of mentorship and continuing education to navigate career changes and leadership challenges
- Development of the people-first methodology to enhance employee satisfaction and patient care
- Strategic adaptation to hybrid and remote work environments in healthcare settings
- Emphasis on continuous learning and development, highlighted by participation in programs like the Goldman Sachs 10,000 Small Businesses initiative
- Advocacy for operational changes that prioritize team engagement and support within healthcare practices
Sources and Resources:
- Amy Lafko’s Professional Profile on MGMA
- People First: A Proven Method for an Exceptional Healthcare Practice (Book by Amy Lafko)
- Amy’s insights on emotional intelligence
- Amy on better communication
MGMA Resources:
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.
Zoll Data Systems
This podcast is brought to you by ZOLL Data Systems software and data solutions for healthcare financial professionals. ZOLL A-R Boost is the comprehensive, automated R-C-M optimization solution suite that automatically finds, corrects, and verifies patient and payer information to capture more revenue, reduce administrative burden, and improve the patient financial experience. The #1 Black Book rated Insurance Discovery tool can discover active, billable coverage for more than 40% of claims. Visit www.ZOLLData.com/A-R Boost to learn about the complete solution suite.
MGMA Analytics
In the ever-changing world of healthcare, it's important to leverage data to make informed decisions and quick adjustments to your business, especially regarding your revenue cycle strategy and operations. MGMA Analytics is an advanced cloud-based analytics tool that delivers immediate access to real-time business insights derived from your internal financial, operational and telehealth data, which you can use to keep your practice running at optimal performance. Visit https://www.mgma.com/analytics to learn more.
596 episod
Manage episode 418070154 series 1260959
In this episode, host Daniel Williams meets with Amy Lafko to explore her transformative journey from physical therapist to healthcare consultant. Listeners will learn about Amy's career progression, from her initial experiences in a trauma hospital to her pivotal roles in rehabilitation and urgent care settings and, ultimately, her shift into consulting. She shares key lessons on team building, the importance of mentorship, and her development of the people-first methodology that underpins her current consulting practice.
Key Takeaways:
- Transition from clinical physical therapy to leadership and consulting roles in healthcare
- Utilization of mentorship and continuing education to navigate career changes and leadership challenges
- Development of the people-first methodology to enhance employee satisfaction and patient care
- Strategic adaptation to hybrid and remote work environments in healthcare settings
- Emphasis on continuous learning and development, highlighted by participation in programs like the Goldman Sachs 10,000 Small Businesses initiative
- Advocacy for operational changes that prioritize team engagement and support within healthcare practices
Sources and Resources:
- Amy Lafko’s Professional Profile on MGMA
- People First: A Proven Method for an Exceptional Healthcare Practice (Book by Amy Lafko)
- Amy’s insights on emotional intelligence
- Amy on better communication
MGMA Resources:
WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at dwilliams@mgma.com. If you have a question for our Sr Advisor Cristy Good, email advisor@mgma.com.
Zoll Data Systems
This podcast is brought to you by ZOLL Data Systems software and data solutions for healthcare financial professionals. ZOLL A-R Boost is the comprehensive, automated R-C-M optimization solution suite that automatically finds, corrects, and verifies patient and payer information to capture more revenue, reduce administrative burden, and improve the patient financial experience. The #1 Black Book rated Insurance Discovery tool can discover active, billable coverage for more than 40% of claims. Visit www.ZOLLData.com/A-R Boost to learn about the complete solution suite.
MGMA Analytics
In the ever-changing world of healthcare, it's important to leverage data to make informed decisions and quick adjustments to your business, especially regarding your revenue cycle strategy and operations. MGMA Analytics is an advanced cloud-based analytics tool that delivers immediate access to real-time business insights derived from your internal financial, operational and telehealth data, which you can use to keep your practice running at optimal performance. Visit https://www.mgma.com/analytics to learn more.
596 episod
Alla avsnitt
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