Ep 26 - The API Mindset: How to Build Products That Can Communicate and Scale - with Baiju Joseph Thalupadath

ITOps, DevOps, AIOps - All Things Ops

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Kandungan disediakan oleh Elias Voelker. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Elias Voelker atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

State Secrets: Inside The Making Of The Electric State

1
The Secret To Getting Inspired: Millie Bobby Brown & Chris Pratt Go Behind The Scenes 21:04

6 weeks ago21:04

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Senarai

Suka

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21:04

Step into the mysterious and visually stunning world of The Electric State as host Francesca Amiker takes you behind the scenes with the creative masterminds who brought Simon Stålenhag’s dystopian vision to life. In this premiere episode, directors Joe and Anthony Russo, stars Millie Bobby Brown and Chris Pratt, writers Christopher Markus and Stephen McFeely, and producers Angela Russo-Otstot and Chris Castaldi reveal how they transformed a haunting graphic novel into an epic cinematic experience. Watch The Electric State coming to Netflix on March 14th. Check out more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

2 years ago 49:11

MP3•Laman utama episod

Baiju's first job selling push-button phones earned him just $12 per month.
Today, he has amassed an impressive portfolio of work at companies like Yahoo and Verizon and is now on the lookout for a new challenging endeavor. In this interview, Baiju casts his expert eye on hot topics like quality engineering, agile development, APIs, and more.
You'll learn:
1. Why APIs have evolved from an afterthought to a necessity
2. The challenges of distributed agile development
3. The value of mentorship for personal and career development
__________
About Baiju:
Baiju Joseph is a 20-year veteran of Quality Engineering, DevOps, and multi-cloud operations. He is a proven leader and transformation expert with a track record of successfully building and leading global teams to modernize, streamline, and transform critical technological assets and investments while fostering a culture of collaboration, customer focus, and velocity. Prior to his role at Yahoo (acquired by Verizon), Baiju held leadership positions at Ariba Inc and Novell Inc.
Find Baiju on LinkedIn: https://www.linkedin.com/in/baijujoseph/
__________
About the host Elias:
Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.
Get in touch with Elias via LinkedIn or email podcast@checkmk.com
__________
Podcast Music:
Music by Ströme, used by permission
‚Panta Rhei‘ written by Mario Schoenhofer
(c)+p 2022, Compost Medien GmbH & Co KG
www.stroeme.com
https://compost-rec.com/
This podcast is produced by our friends at SAWOO.

52 episod

#Tech #Business #Elias Voelker #Itmanagement #Itservicemanagement #Monitoring #Itinfrastructure #Itoperations

Ep 26 - The API Mindset: How to Build Products That Can Communicate and Scale - with Baiju Joseph Thalupadath

ITOps, DevOps, AIOps - All Things Ops

13 subscribers

published 2 years ago

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MP3•Laman utama episod

52 episod

#Tech #Business #Elias Voelker #Itmanagement #Itservicemanagement #Monitoring #Itinfrastructure #Itoperations

Semua episod

ITOps, DevOps, AIOps - All Things Ops

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Ep. 52 - Keeping the Lights On at Visa: How to Engineer for Reliability at Scale - with Divya Veerapandian 37:24

5 days ago37:24

37:24

How do you ensure reliability across hybrid infrastructure when the cloud half isn’t fully in your control? In this episode, host Elias Voelker talks with Divya Veerapandian , Senior Director for Infrastructure Reliability Engineering and Global Head of Infrastructure Network Services at Visa. From network automation and hybrid observability to AI-driven operations and inclusive engineering teams—Divya shares what it takes to deliver reliable infrastructure in one of the world’s most mission-critical environments. You’ll learn: 1. The difference between SOPs and MOPs—and why both matter for automation 2. How to tackle observability across hybrid cloud and on-prem environments 3. Where AI fits (and fails) in reliability engineering today 4. Why end-to-end visibility is still an unsolved challenge 5. What it takes to build a more inclusive reliability engineering culture ___________ Get in touch with Divya on LinkedIn: https://www.linkedin.com/in/divya-veerapandian-89410525/ ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com. ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 51 - IT for Human Rights: Scaling Secure Infrastructure for a Global Nonprofit – with Lydia Nicola 45:36

26 days ago45:36

45:36

For Lydia Nicola’s IT team, a security breach isn’t just a risk—it could mean life or death for the people they protect. In this episode, Elias Voelker speaks with Lydia Nicola , Head of IT Operations at Amnesty International, about the unique challenges of running IT for a global nonprofit. Lydia shares how her team secures infrastructure in politically volatile regions, optimizes cloud costs, and combats shadow IT—all while defending against cyber threats from nation-states. She also reveals how “Infrastructure Days” drive efficiency, why documentation is a game-changer, and what IT leaders can do to build more diverse, resilient teams. You'll learn: 1. How Amnesty navigates IT security threats from hostile state actors 2. The strategy behind “Infrastructure Days” and why they work 3. How to rein in shadow IT when vendors offer free software 4. The keys to optimizing cloud costs—without cutting corners 5. What IT leaders can do to attract and retain diverse talent ___________ Get in touch with Lydia on LinkedIn: https://www.linkedin.com/in/lydiamn/ ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com. ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 50 - Data Center Efficiency: Monitoring, AI, and Decarbonization - with Martin Casaulta & Martin Hirschvogel 45:03

9 weeks ago45:03

45:03

How can you drive data center efficiency without compromising performance? In this episode, host Elias Voelker sits down with Martin Casaulta , Chief Technologist at Hewlett Packard Enterprise Switzerland, and Martin Hirschvogel , Chief Product Officer at Checkmk. They discuss data center efficiency—from traditional metrics like PUE to the impact of AI workloads—and share strategies for optimizing IT operations. Martin Casaulta highlights the Swiss Data Center Efficiency Association’s work on decarbonization, while Martin Hirschvogel explains how IT monitoring helps identify and resolve inefficiencies. You'll learn: 1. Why IT monitoring is essential for improving data center efficiency 2. The limitations of PUE and how PUE Plus is changing the game 3. How to manage the rising energy demands of AI workloads 4. Practical strategies to optimize underutilized resources 5. Why sustainability initiatives are as rewarding as they are necessary ___________ Get in touch with Martin Casaulta on LinkedIn: https://www.linkedin.com/in/martin-casaulta-1b9bbb78/ Get in touch with Martin Hirschvogel on LinkedIn: https://www.linkedin.com/in/martin-hirschvogel-28034210/ ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com. ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 49 – 90% First-Contact Resolution: How to Build a Secure, Efficient IT Helpdesk– with Peg Kearney 41:45

12 weeks ago41:45

41:45

How do you hit 90% first-contact resolution—and keep it there? In this episode, Elias speaks with Peg Kearney , Director of IT Operations at the University of Arizona College of Nursing, about how her helpdesk team maintains a 90% first-contact resolution rate by hiring top talent and providing them with the right tools and system access. Peg also highlights the importance of treating endpoints as critical infrastructure, managing IT in a HIPAA-compliant environment, and using VR labs to transform nursing education. You'll learn: 1. Why endpoints post a major IT risk—and how to protect them 2. How to improve first-contact resolution at the helpdesk 3. The impact of remote tools on operational efficiency 4. Navigating HIPAA compliance during cloud migration 5. How VR labs are revolutionizing nursing education ___________ Get in touch with Peg on LinkedIn: https://www.linkedin.com/in/peg-kearney-574b831/ ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com. ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 48 - From Surviving to Thriving: How a Major Cyberattack Sparked a Full IT Transformation - with Thomas Klithav Hansen 34:11

15 weeks ago34:11

34:11

A major cyberattack led Blue Water Shipping to completely transform its IT infrastructure—and now, they're stronger than ever. In this episode, host Elias Voelker sits down with Thomas Klithav Hansen , Head of IT Operations at Blue Water Shipping, to discuss how the attack became the catalyst for a transformative IT journey. You’ll learn: 1. The role of enterprise architecture in driving IT success 2. Why product-based IT organizations foster agility and clarity 3. How cost and value transparency empowers business decisions 4. The importance of aligning user experience with operational metrics ___________ Get in touch with Thomas Klithav Hansen on LinkedIn: https://www.linkedin.com/in/thomaskh/ ___________ Details about Blue Water Shipping: Website: https://www.bws.net/ Industry: Transportation, Logistics, Supply Chain and Storage Company size: 1,001-5,000 employees Founded: 1972 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com. ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 47 - 35,000 to 130,000 Students in 5 Years: Scaling IT at Internationale Hochschule - with Thomas Singbartl 31:27

19 weeks ago31:27

31:27

Since 2019, Thomas Singbartl , Head of Global IT Operations at Internationale Hochschule (IU), has supported the university's astonishing growth journey from 35,000 to 130,000 students. Join host Elias Voelker in this episode as Thomas shares how IT fueled IU’s exponential growth, why the term “digital transformation” no longer applies, and how Syntea, IU’s AI learning companion, is revolutionizing education. He also outlines his vision for AI in IT operations, from process optimization to empowering help desk teams with more meaningful work. You'll learn: 1. Similarities and differences between IT in media and education 2. How IT enabled IU’s exponential growth during the COVID years 3. Why “digital transformation” is no longer a relevant term 4. The role of AI in modern education with IU’s Syntea 5. Thomas’ vision for AI’s future in IT operations ___________ Get in touch with Thomas Singbartl on LinkedIn: https://www.linkedin.com/in/thomassingbartl/ ___________ Details about Internationale Hochschule: Website: https://www.iu.de/ Industry: Higher Education Company size: 1,001-5,000 employees Headquarters: Erfurt, Thueringen Founded: 1998 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 46 - IT for the City of Atlanta: Building Scalable and Resilient Systems - with Tameka Neely-Dudley 31:10

22 weeks ago31:10

31:10

What can we learn about resilience, scalability, and workforce development from the IT organization of the 6th-largest metro in the US? In this episode, Tameka Neely-Dudley , Director of IT Infrastructure Operations and Service Delivery for the City of Atlanta , shares insights from her nearly 25-year career, beginning as an intern and growing into a key leader managing Atlanta's complex IT landscape. Tameka reveals how her early experience preparing for Y2K laid the groundwork for building resilient systems, scaling IT services for a booming metro area, and using internships to attract and develop diverse tech talent. You'll learn: 1. How Y2K lessons shape today’s continuity planning 2. Strategies for scaling IT in a fast-growing metro 3. The power of internships in recruiting IT talent - in the public sector and beyond ___________ Get in touch with Tameka Neely-Dudley on LinkedIn: https://www.linkedin.com/in/tameka-neely-dudley-565018177/ ___________ Details about the City of Atlanta: Website: https://www.atlantaga.gov/ Industry: Government Administration Company size: 8,000+ employees Headquarters: Atlanta, Georgia, USA Founded: 1847 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com. ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 45 - The Metrics That Matter: Optimizing ITSM by Focusing on Customer Effort – with Huseyin Uysal 36:35

25 weeks ago36:35

36:35

Which KPIs really matter in IT Service Management? In this episode, Elias sits down with Huseyin Uysal , Head of Global Service Desk at ISS , to uncover what separates successful IT service management from the rest. With a wealth of experience managing global teams and optimizing IT processes, Huseyin reveals the metrics that really matter, how customer effort is often overlooked, and the strategies his team used to slash ticket resolution times in half despite a surge in ticket volumes. You'll learn: 1. Which KPIs actually drive value in IT service management (and which don’t) 2. Why focusing on "customer effort" is crucial for IT support success 3. How to handle a threefold increase in ticket volume without losing control 4. The key lessons from bringing outsourced tasks back in-house 5. How empowering your team can drastically cut ticket resolution times ___________ Get in touch with Huseyin Uysal on LinkedIn: https://www.linkedin.com/in/huysal89/ ___________ Details about ISS: Website: https://www.issworld.com/en Industry: Facilities Services Company size: 10,001+ employees Headquarters: Copenhagen, Denmark ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 44 - Mature ITSM: How to Drive Top-Down Change and Build Well-Oiled IT Operations - With Haroon Hasan 39:01

27 weeks ago39:01

39:01

What separates a well-oiled IT operation from one constantly putting out fires? In this episode, we dive deep into the world of IT Service Management (ITSM) with Haroon Hasan , author of "Choose to Lead" and Director of IT Service Management and Governance at Computacenter . With 20+ years of experience, Haroon shares insights on optimizing ITSM for operational excellence. He covers quick ITSM assessments, the benefits of a mature ITSM model, the role of leadership in driving change, and more. You'll learn: 1. Key questions to ask in your initial ITSM assessment. 2. The different ITSM maturity levels. 3. Why top-down leadership drives ITSM success. 4. The benefits of a mature ITSM model. 5. The value of real-time metrics in enhancing IT services. 6. Essential leadership principles from Haroon's book "Choose to Lead". ___________ Get in touch with Haroon Hasan on LinkedIn: https://www.linkedin.com/in/haroon-hasan/ Download Haroon's book "Choose to Lead" here: https://amzn.to/47J0emG ___________ Details about Computacenter: Website: https://www.computacenter.com/ Industry: Information Technology & Services Company size: 10,001+ employees Headquarters: Hatfield, Hertfordshire Founded: 1981 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 43 - Scaling Without the Cloud: How Sofascore Manages Millions of Real-Time Requests with Clever Caching - with Josip Stuhli 54:41

29 weeks ago54:41

54:41

What happens when your infrastructure faces a live peak of millions of users worldwide—without cloud scalability? In this episode, Sofascore ’s CTO Josip Stuhli breaks down how his team navigates massive traffic surges, optimizes caching, and saves big by ditching the cloud while still delivering real-time updates to 25 million monthly users. You'll learn: 1. How caching flattens traffic peaks and handles massive live events without backend strain. 2. Why Sofascore left the cloud and the financial impact of going on-prem. 3. The hybrid cloud approach and using cloud only when necessary for real-time scalability. 4. Optimizing infrastructure costs by leveraging overprovisioning. 5. Real-time data delivery at scale and how Sofascore delivers near-instant results to millions of users. ___________ Get in touch with Josip Stuhli on LinkedIn: https://www.linkedin.com/in/jstuhli/ ___________ Details about Sofascore: Website: https://www.sofascore.com/ Industry: Software Development Company size: 201–500 employees Headquarters: Zagreb, Grad Zagreb Founded: Zagreb, Grad Zagreb ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 42 - Integrating Cybersecurity with Operations: Ensuring Impact and Efficiency at UNICEF USA - with Andrew Nuxoll 41:12

31 weeks ago41:12

41:12

Successful cybersecurity isn’t about heroics, it’s about preventing disasters you’ll never hear about. In this episode, Andrew Nuxoll , Managing Director of IT Operations and Cybersecurity at UNICEF USA , shares his journey from working at various managed service providers to leading cybersecurity efforts at a global NGO. Andrew offers insights into why cybersecurity is more than just keeping the lights on, how purpose-driven work changes the stakes, and the strategies he employs to manage cybersecurity on a tight nonprofit budget. You'll learn: 1. Why cybersecurity should be your top priority—and how to make it happen on any budget 2. The critical importance of end-user awareness in defending against cyber threats 3. The challenges of transitioning to cloud-based operations and how to navigate them 4. Why the idea of a ‘single pane of glass’ in IT tools might be a myth—and what to do instead 5. How purpose-driven IT work differs from the corporate world and why it matters ___________ Get in touch with Andrew Nuxoll on LinkedIn: https://www.linkedin.com/in/nuxoll/ ___________ Details about UNICEF USA: Website: https://www.unicefusa.org/ Industry: Non-profit Organization Company size: 201-500 employees Headquarters: New York, New York Founded: 1947 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 41 - IT Leadership in Higher Education: Strategies for Service Management, Optimal Customer Experiences, and Employee Growth - with Mark Katsouros 1:08:42

33 weeks ago1:08:42

1:08:42

How can universities navigate the complexities of service delivery while pursuing growth and innovation? Mark Katsouros , Senior Director for IT Engineering and Operations at Duquesne University , brings nearly 40 years of higher education IT experience. From the University of Maryland to pivotal roles at the University of Iowa and Penn State, Mark has driven significant IT transformations. Tune in to hear his journey, the unique challenges in higher education, and strategies for successful service management, customer satisfaction, and employee well-being. You'll hear practical insights on: 1. Key differences between ITSM and ESM 2. The Importance of starting with collaboration and coalition-building 3. How to streamline complex service requests with a unified approach 4. The importance of balancing innovation and standardization in IT operations 5. Effective methods for motivating IT teams 6. Selecting IT tools and maintaining flexibility ___________ Get in touch with Mark Katsouros on LinkedIn: https://www.linkedin.com/in/katsouros/ ___________ Details about Duquesne University: Website: https://www.duq.edu/ Industry: Higher Education Company size: 1,001-5,000 employees Student body: 8,000-10,000 students (undergrad & grad) Headquarters: Pittsburgh, PA Founded: 1878 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com. ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 40 - Service Management in IT and Beyond - with Martijn Adams 51:40

40 weeks ago51:40

51:40

Martijn Adams , General Manager at 4me , brings a lifetime of expertise in IT service management, having worked with leading companies such as Philips, Deloitte, and Danone. This episode delves into his journey and the unique approaches that 4me employs to streamline service management across IT, HR, and facilities. You'll discover how service management principles can impact different departments, why user experience is crucial, and the potential of AI in enhancing service delivery. You'll learn: 1. How adopting a service management mindset can transform various departments beyond IT 2. Strategies for implementing service management across external partnerships and multi-sourcing 3. Experience Level Agreements (XLAs) and their impact on enhancing customer satisfaction 4. The transformative potential of Generative AI in elevating service management practices ___________ Get in touch with Martijn Adams on LinkedIn: https://www.linkedin.com/in/martijnadams/ ___________ Details about 4me: Website: https://www.4me.com/ Industry: Software Development Company size: 80 employees Headquarters: Santa Barbara, California Founded: 2010 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 39 - Scaling Cyware: Lessons From Growing the Company Headcount Fivefold - With Joe Aurilia 41:31

43 weeks ago41:31

41:31

How can you scale your tech company while maintaining rigorous operational standards? Senior VP of Operations at Cyware Joe Aurilia shares what he learned while 5x-ing the company. In this episode, Joe shares how he's building operations from the ground up, handling the complexities of international teams, and embedding a culture of security and compliance in a rapidly growing company. You'll learn: 1. How to balance immediate operational needs with long-term growth strategies 2. The challenges and solutions of managing a globally distributed team 3. The importance of fostering a culture of security and compliance 4. Effective communication strategies for rapidly growing teams 5. How to leverage compliance certifications to win enterprise clients ___________ Get in touch with Joe on LinkedIn: https://www.linkedin.com/in/josephauriliajr/ ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 38 - Transparency, Credibility, and Connection: Hard-Earned Lessons From 25 Years in IT - with Paul Teodorescu 56:05

45 weeks ago56:05

56:05

Learn from Paul Teodorescu 's 25 years of IT experience as he shares the importance of transparency, credibility, and connecting with people in the tech industry. In this episode, Paul shares his journey from crawling under desks at Merrill Lynch to advising top firms like Morgan & Morgan. Explore the nuances of interim management versus advisory roles, and discover how IT challenges remain consistent across industries. Paul emphasizes the importance of connecting with people, attending and speaking at events, and transitioning from reactive to proactive IT management. Listen in for Paul's perspectives on open-source versus closed-source technologies, the benefits of a cloud-first approach, and the art of public speaking and moderating panels. You'll learn: 1. The strategic benefits of interim management versus advisory roles 2. Similarities and differences between IT challenges across industries 3. The importance of transparency and credibility in IT 4. How to effectively transition from reactive to proactive IT management 5. The pros and cons of open source versus closed source technologies Get in touch with Paul on LinkedIn: https://www.linkedin.com/in/paultotherescue/ Elias' blog and TED Talk recommendation: Wait But Why by Tim Urban | https://waitbutwhy.com/ Tim Urban TED talk | https://www.youtube.com/watch?v=arj7oStGLkU&ab_channel=TED ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep. 37 - How GenAI Is Reshaping the Way We Do ITOps - with Nathanial Smalley 48:14

48 weeks ago48:14

48:14

The end of the traditional SRE? How do you see the future unfolding as AI's role in IT operations grows? In this episode, we welcome Nathanial Smalley , Principal Sales Engineer at Transposit . He brings his rich experience from over a decade at Splunk and his current role at Transposit to discuss the impact of AI on IT operations. He delves into practical AI applications in the present, its promising future in IT operations and SRE, and the crucial lessons from his transition from military operations to tech leadership — highlighting parallels that provide unique insights into crisis management and strategic planning. You'll learn: 1. How AI is currently enhancing IT Ops efficiency 2. Predictions for AI's future role in SRE 3. Similarities between military combat and incident response 4. Ways to mitigate stress and burnout 5. What tech companies can learn from the military ___________ Get in touch with Nate on LinkedIn: https://www.linkedin.com/in/nathanial-smalley-b9a1a621/ Or send him an email: nate@transposit.com ___________ Details about Transposit: Website: https://www.transposit.com/ Industry: Software Development Size: 11-50 employees Year: 2016 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep 36 - Hyper-Converged Infrastructures: The Answer to the Complexity of IT Systems? - with Lee Caswell 43:30

1 year ago43:30

43:30

Over the next 3 years, more than 750 million new applications will hit the market... and nobody can predict what those applications will look like. In this episode, Lee Caswell , SVP of Product and Solutions Marketing at Nutanix , introduces Hyper-Converged Infrastructures: a groundbreaking solution that integrates computing, storage, and networking into a single system to reduce complexity and improve scalability. Reflecting on his tenure at VMware, Caswell also offers insights into VMware's current state post-Broadcom acquisition and its future in the virtualization and cloud market, as well as how businesses often find themselves with inefficiently organized multi-cloud setups and what they can do about it. You'll learn: 1. What is a hyper-converged infrastructure? 2. How to deal with 'accidental hybrid multi-cloud environments' 3. How the VMWare acquisition is affecting the enterprise IT world 4. Trends in Kubernetes and container security ___________ About Lee : Lee is the Nutanix SVP for Product and Solutions Marketing. Lee is well-known for accelerating the adoption of new technologies and came to Nutanix from VMware where he was VP Product Marketing. Lee has extensive leadership experience in the storage, flash and virtualization markets including past executive roles at NetApp, Fusion-IO, and Adaptec. Lee started his career at General Electric and holds a bachelor’s degree from Carleton College and a Master of Business Administration degree from Dartmouth College. Get in touch with Lee Caswell on LinkedIn: https://www.linkedin.com/in/leecaswell/ ___________ Details about Nutanix: Website: https://www.nutanix.com/ Industry: Software Development Size: 5,001-10,000 employees Year: 2009 ___________ About the host Elias Voelker : Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ ___________ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep 35 - Cybersecurity Masterclass: Compliance and Breach Prevention in the Era of Cloud and AI - with Jason Ford 45:13

1 year ago45:13

45:13

Cybersecurity as we know it today is still in its infancy, which begs the question: how will it mature in the wake of rapid cloud and AI innovations? In this episode, Dalarie is joined by Jason Ford , CEO and CISO at Steel Patriot Partners , who shares his in-depth insights into the evolving world of IT operations. From the Wild West of early cybersecurity days to the cutting-edge advancements in cloud computing and AI, Jason guides us through the critical shifts and strategies that are shaping the future of IT for businesses of all shapes and sizes. You'll learn: 1. The transformative journey of cybersecurity practices 2. Strategic cloud computing moves for modern businesses 3. How AI is revolutionizing cybersecurity and IT operations 4. Navigating risk management in the digital age 5. Practical advice for IT leaders to stay ahead ___________ Get in touch with Jason Ford on LinkedIn: https://www.linkedin.com/in/jason-ford-5ab206/ ___________ Details about Steel Patriot Partners : Website: https://www.steelpatriotpartners.com/ Industry: Computer and Network Security Size: 11-50 employees Year: 2019 ___________ About the host Dalarie Gonzales: Dalarie, Brand Ambassador at Checkmk , is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo. Get in touch with Dalarie Gonzales on LinkedIn: https://www.linkedin.com/in/dalarieg/ ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ Thanks to our friends at SAWOO for producing this episode with us!…

ITOps, DevOps, AIOps - All Things Ops

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Ep 34 - The Future of Real Estate: Fathom Realty on Cloud Transition, Kubernetes, and AI - with David Almeida 47:47

1 year ago47:47

47:47

How is technology shaping the future of real estate? In this episode, David Almeida , VP of DevOps and BI at Fathom Realty delves into the nuances of cloud transformation in real estate, the strategic implementation of Kubernetes for operational efficiency, and the evolving role of AI in this sector. David also shares his first-hand experiences, challenges, and triumphs in navigating these technological advancements at Fathom Realty. You'll learn: 1. Insights into cloud-based brokerage models 2. Strategies for high system uptime in IT 3. Benefits and challenges of Kubernetes 4. Leadership and communication in DevOps 5. Future and limitations of AI in real estate ___________ About David : David Almeida, MBA, is currently serving as VP of DevOps and BI at Fathom Reality. He has a background on development management, development, business process automation, e-commerce and is an all around technologist. David was a collegiate soccer player and later coach, and is fluent in 5 different languages. Get in touch with David on LinkedIn: https://www.linkedin.com/in/david-almeida-08a665/ ___________ About Fathom Realty : Fathom is a cloud-based, technology-driven, full-service real estate brokerage providing our agents with the industry's best commission splits ... all without compromising on providing the effective training and the highest level of support our agents deserve. Their agents keep more of their hard-earned commission and therefore are able to reinvest more money back into their marketing and serving their clients. Website: https://www.FathomRealty.com Industry: Real Estate Company size: 5,001-10,000 employees Headquarters: Cary-RTP, NC Founded: 2010 ___________ About the host Dalarie: Dalarie is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo. Get in touch with Dalarie via LinkedIn or email podcast@checkmk.com ___________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 33 - From Manufacturing Excellence to IT Excellence: Inside Toyota’s DevOps Playbook - with Kumar Singirikonda 36:59

1 year ago36:59

36:59

Discover the synergies of DevOps, DataOps, and cloud technologies that are driving Toyota's IT revolution as we delve into the cutting-edge IT strategies powering one of the world's leading automakers. In this episode, Kumar Singirikonda , Director of DevOps Engineering at Toyota North America, shares his insights into Toyota's IT methodologies, reflecting on his role in orchestrating these strategies. He discusses the practicalities and challenges in achieving high levels of DevOps maturity, highlighting Toyota's focus on scalability, robustness, and cost-efficiency in their systems. Kumar also gives a sneak peek into his upcoming book, the "DevOps Automation Cookbook." You'll learn: 1. The practical challenges in the last 20 % of DevOps maturity 2. Strategies for scaling resources and aligning tech with business goals 3. The journey to reaching 100 % in DevOps efficiency 4. Insights from Kumar's book with 250+ pages of DevOps wisdom 5. Integrating Toyota's manufacturing principles into IT ____________ About Kumar : Kumar Singirikonda, the Director of DevOps Engineering at Toyota North America, is renowned for his leadership and impact in DevOps. He's also an advisory board member at The University of Texas at Austin's McCombs School of Business, contributing insights to courses. Additionally, Kumar plays a key role on the board of the Gift Of Adoption Funds, which provides grants to help vulnerable children find permanent families. Get in touch with Kumar on LinkedIn: https://www.linkedin.com/in/kumarsingirikonda/ ____________ About Toyota : Toyota is world-famous as the manufacturer of high-quality, high-value cars, vans and trucks that set the standard for long-term resale value and durability. A reputation of reliability has been earned by Toyota vehicles due to their consistent ability to withstand the test of time. Due to the low frequency of breakdowns experienced by Toyota vehicles, you can expect to spend less on the vehicle at the end of its lifecycle. Website: https://www.toyota.com/ Industry: Motor Vehicle Manufacturing Company size: 10,001+ employees Headquarters: Plano, TX Founded: 1957 ____________ About the host Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com . ____________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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EP 32 - The Future of Healthcare Tech: Cloud, AI, and Conversational Interfaces - with Steven Michaels 1:01:14

1 year ago1:01:14

1:01:14

Dive into the transformative world of healthcare technology with Steven Michaels , VP of Technology and CTO at Baylor Scott & White Health . Explore how cloud computing, AI, and conversational interfaces are reshaping patient care and IT operations in one of the largest healthcare systems in Texas. With Baylor Scott & White Health encompassing over 50 hospitals and around 700 clinics, Michaels brings a wealth of experience in integrating advanced technology in healthcare settings. This episode unpacks the strategic use of cloud technologies, the evolution of AI in patient interactions, and the emerging role of conversational interfaces in healthcare. You'll learn: 1. Steven's effective integration of past IT experiences in new roles 2. Strategic IT roadmaps focusing on network and user experience 3. Best practices and challenges in healthcare IT management 4. The crucial role of empathy and service in healthcare IT 5. The potential of AI and cloud in future healthcare tech ____________ About Steven : Steven Michaels, VP/CTO at Baylor Scott & White Health, excels in C-Suite technology leadership, driving transformative growth and efficiency. With over 20 years of experience, he manages complex operations and IT frameworks. His role involves not only delivering global IT solutions but also managing multi-million dollar operations and developing robust IT infrastructures. With a skill set encompassing P&L management, mergers and acquisitions, and strategic planning, Steven is a catalyst for transformative growth and efficiency in dynamic business environments. Steven holds an MBA, Executive Leadership Certification, a Six Sigma Black Belt, and a Customer Experience Certification. Get in touch with Steven on LinkedIn: https://www.linkedin.com/in/steven-michaels-mba/ ____________ About Baylor Scott & White Health : As the largest not-for-profit healthcare system in Texas and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare. Today, Baylor Scott & White includes 51 hospitals, more than 800 patient care sites, more than 7,300 active physicians, over 49,000 employees and the Scott & White Health Plan. Website: https://bswhealth.com Industry: Hospitals and Health Care Company size: 10,001+ employees Headquarters: Dallas, Texas Founded: 1903 ____________ About the host Dalarie : Dalarie is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo. Get in touch with Dalarie via LinkedIn or email podcast@checkmk.com ____________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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KubeCon Special: Opinions, Learnings, and Booth Breakdowns With Checkmk’s Elias and Dalarie 36:33

1 year ago36:33

36:33

Dive into the vibrant world of KubeCon with hosts Dalarie Gonzales and Elias Voelker of Checkmk as they share their personal experiences of the event. In this episode, they unpack everything from insightful tech trends to the most captivating booths. Get ready to hear first-hand experiences and learnings that are shaping the future of IT operations, cloud transformation, and data management. What to expect: 1. What were Elias' and Dalarie's general impressions of Kubecon? 2. What were the top-three learnings from Kubecon? 3. Which company had the coolest booth and the best giveaways? __________ About Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com About Dalarie : Meet Dalarie, a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo. Get in touch with Dalarie via LinkedIn or email podcast@checkmk.com __________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 30 - Balancing Speed and Security in Software Development: Navigating the Software Supply Chain - with Paul Karsten and Alexander Kalinovsky 40:04

1 year ago40:04

40:04

Alexander Kalinowsky and Paul Karsten , Founders of Idea Harbor , navigate the complexities of the software supply chain in a world where speed and security are paramount. With their rich backgrounds in IT consultancy and DevOps, they join host Elias Voelker to dissect the balancing act between rapid software development and robust security. They delve into the intricacies of the software supply chain, exploring its vulnerabilities and the art of managing risks, and cover the global variations in security cultures and how these affect IT strategies across different industries. You'll learn: 1. The intricacies of the software supply chain and effective management strategies 2. Identifying and mitigating key risks in software development processes 3. Strategies to balance the need for speed in development with stringent security measures 4. How security practices differ across industries and global regions ____________ About Paul: Paul has a proven track record in shaping IT strategies and architectures in order to drive the use of emerging technologies to solve business problems. Paul’s diverse background across a variety of industries from manufacturing, mining, banking, and telecommunications, and from creating a wide range of solutions from order management to machine control creates a unique set of skills and experience. Get in touch with Paul on LinkedIn: https://www.linkedin.com/in/paul-a-karsten/ ____________ About Alex: Alex is a technology and business leader with over 20 years of diverse industry and consulting experience transforming organizations with measurable growth and business outcomes. Alex’s passions are helping organizations with the faster realization of business value and building teams that share these same passions. Get in touch with Alex on LinkedIn: https://www.linkedin.com/in/alexander-kalinovsky-/ ____________ About Idea Harbor: Idea Harbor's objective is to help clients achieve business agility - faster realization of business value through the application of lean approaches to end-to-end delivery of products and solutions - from product management to team organization to architecture to lean engineering practices and the use of cloud. Website: https://www.ideaharbor.io/ Industry: IT Services and IT Consulting Company size: 2-10 employees Headquarters: Denver, Colorado Founded: 2023 __________ About the host Elias : Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 29 - The Truth About Application Availability in the Cloud: What You Need to Know - with Blaize Stewart 53:16

1 year ago53:16

53:16

Prepare to discover the secrets to high availability and resiliency of applications in the cloud with Blaize Stewart , Architect at Xpirit . In this episode, Blaize delves into crucial topics surrounding high availability, resiliency, and multicloud strategies, and offers valuable insights into building robust infrastructures and applications that can withstand any challenge. He also explores how Microsoft's shift towards open source could benefit your organization and revolutionize your approach to software development. You'll learn: 1. How Microsoft's embrace of open source can transform your software development practices 2. The importance of high availability and resiliency in application development 3. When multicloud strategies make sense and how to avoid common pitfalls 4. The power of sharing knowledge through writing, podcasting, and videos to establish your expertise and build connections in your industry __________ About Blaize : Blaize is a Microsoft Azure MVP with a passion for open source technology and Microsoft Azure. When he’s not coding, he enjoys writing fiction and spending time with his family. Find Blaize on LinkedIn: https://www.linkedin.com/in/techonfire/ __________ About Xpirit : Xpirit/Xebia is a leading consultancy specializing in the Microsoft domain. Their expertise centers on Azure and GitHub solutions. Website: https://xpirit.com Industry: IT Services and IT Consulting Company size: 51-200 employees Headquarters: Hilversum, The Netherlands Founded: 2014 __________ About the host Elias: Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 28 - Infrastructure as Code and the Pivotal Role It Plays in Cloud Computing - with Nora Schoener 47:00

2 years ago47:00

47:00

Early in her career, Nora Schöner fell in love with infrastructure as code. In this episode, Nora Schöner , Senior Cloud Consultant at superluminar , explains why she's so passionate about tools like Terraform, AWS CDK, and Pulumi, how they lower the threshold for developers entering the industry, and how they simplify the way developers define and make changes to infrastructure. You'll learn: 1. How infrastructure as code helped Nora enter the programming industry 2. What impact will the HashiCorp licensing change have on Terraform users? 3. Why infrastructure from code could be the new wave of cloud infrastructure management 4. Why infrastructure as code isn't as wasteful as some people think 5. How to improve diversity in technical teams __________ About Nora : Nora Schöner is a German-based Cloud Engineer who has been working in the tech industry for over 10 years. She is an AWS Community Builder and focuses on Cloud Computing and DevOps, but also on empowering other women developers. Nora founded She 'n IT Nuremberg, a meetup to connect other women devs in the industry, and co-organizes the AWS UG Nuremberg. She blogs at wolkencode.de and likes drawing Manga, dancing, and enjoying delicious food. Nora's blog and Social Media: Blog: https://wolkencode.de LinkedIn: https://www.linkedin.com/in/nora-schoener/ Instagram: https://www.instagram.com/wolkencode/ Mastodon: @wolkencode@awscommunity.social X/Twitter: https://twitter.com/wolkencode Nora's article recommendation: Gregor Hohpe's blog post: https://architectelevator.com/cloud/iac-architecture-as-code/ __________ About superluminar : superluminar is an AWS Advanced Consulting Partner based in Hamburg, Germany. Established in 2017, the founding team started with over eight years of cloud experience and has grown to 19 cloud enthusiasts in 2023. By being committed to a hands-on approach, knowledge transfer that has impact, as well as quality and a performant outcome, at superluminar, we work with our clients, we don’t just work for them. Website: https://www.superluminar.io Industry: Information Technology & Services Company size: 11-50 employees Headquarters: Hamburg Founded: 2017 __________ About the host Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ The All Things Ops Podcast has recently been named as one of the top DevOps Podcasts. Check it out here: https://blog.feedspot.com/devops_podcasts/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 27 - Enterprise-Grade Cloud Transformations: Essential Advice for Big Companies Moving to the Cloud - with Kamlesh Moliya 48:22

2 years ago48:22

48:22

Having held leadership positions at large insurance and financial institutions like Prudential, Citigroup, Bank of America, and UBS, Kamlesh Moliya is the go-to expert for all things cloud transformation. In this episode, he shares how you can drive your company's cloud transformation initiatives with enterprise-grade DevOps solutions and application migration strategies. You'll learn: 1. The applicability of DORA and other DevOps KPIs 2. The role of monitoring and observability in cloud transformation 3. The benefits of object-oriented pipeline design __________ About Kamlesh : For a fintech organization that desires to deliver best-in-class customer-centric products, Mr. Moliya is a strategic technology leader with over 22 years of successful track record in delivering innovative solutions so it can enjoy profitability with high customer satisfaction. Mr. Moliya is a dynamic, critical thinker and problem solver who utilizes the secret sauce of advanced technology, keeps people first, and puts the right technology and people to provide robust, resilient, cost-effective, and scalable software solutions. __________ About the host Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG https://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 26 - The API Mindset: How to Build Products That Can Communicate and Scale - with Baiju Joseph Thalupadath 49:11

2 years ago49:11

49:11

Baiju 's first job selling push-button phones earned him just $12 per month. Today, he has amassed an impressive portfolio of work at companies like Yahoo and Verizon and is now on the lookout for a new challenging endeavor. In this interview, Baiju casts his expert eye on hot topics like quality engineering, agile development, APIs, and more. You'll learn: 1. Why APIs have evolved from an afterthought to a necessity 2. The challenges of distributed agile development 3. The value of mentorship for personal and career development __________ About Baiju : Baiju Joseph is a 20-year veteran of Quality Engineering, DevOps, and multi-cloud operations. He is a proven leader and transformation expert with a track record of successfully building and leading global teams to modernize, streamline, and transform critical technological assets and investments while fostering a culture of collaboration, customer focus, and velocity. Prior to his role at Yahoo (acquired by Verizon), Baiju held leadership positions at Ariba Inc and Novell Inc. Find Baiju on LinkedIn: https://www.linkedin.com/in/baijujoseph/ __________ About the host Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG www.stroeme.com https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 25 - Inside the Giant: The Innovations Powering Microsoft's Hyperscale Data Centers - with Adam Morton 52:06

2 years ago52:06

52:06

Microsoft owns some of the biggest data centers in the world. And as the demand for computing capacity continues to grow, so do the challenges. Adam Morton , Senior Director at Microsoft , is responsible for introducing new technology at Microsoft's hyperscale data centers. From liquid cooling systems to power supplies, emission regulations to robots, Adam and his team work tirelessly to keep up with Microsoft's insatiable need for more capacity. In this enlightening episode, you'll learn: 1. What it's like running data centers at hyperscale 2. The future of data center operations 3. The role robots play in modern data center operations 4. How open source contributions drive innovation in data center operations __________ About Adam : Adam Morton is a veteran leader with an extensive 25+ year journey in the realm of data centers, technical infrastructure, industrial automation, and software. From his pivotal role at Microsoft, where he currently leads new technology introduction, to his impactful tenure at Google, Adam's leadership has driven innovation, scalability, and operational excellence across global server operations, Cloud growth strategy, technical validation, and industrial automation. Find Adam on LinkedIn: https://www.linkedin.com/in/lifeheart/ __________ About Microsoft : Microsoft stands as a global technology powerhouse, renowned for its relentless pursuit of innovation across software, hardware, and cloud services. With a rich legacy spanning decades, Microsoft continues to redefine possibilities, empowering individuals and businesses worldwide through its cutting-edge solutions and transformative vision. Website: https://news.microsoft.com/ Industry: Software Development Company size: 221,000 employees Headquarters: Redmond, Washington Founded: 1975 __________ About the host Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music: Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG www.stroeme.com https://compost-rec.com/ This podcast is produced by our friends at SAWOO .…

ITOps, DevOps, AIOps - All Things Ops

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Ep 24 - Lessons From Hyperscale: How Ex-Meta’s Amin Astaneh Helps Tech Companies Reduce Costs With Modern DevOps & SRE 51:14

2 years ago51:14

51:14

Amin Astaneh is an SRE veteran with over 12 years of experience working at major tech companies such as Acquia and Meta. Now, Amin is spearheading his own venture, Certo Modo , a technology consultancy that helps tech companies reduce their operational costs, increase efficiency, and improve the customer experience using DevOps and Site Reliability Engineering. In this episode, you'll learn: 1. What makes the perfect Site Reliability Engineer? 2. The reasons for and benefits of a DevOps transformation 3. The most important tools for modern Site Reliability Engineering 4. Real behind-the-scenes stories of major outages _______ About Amin : I'm a consultant who specializes in dramatic turnarounds for tech companies that struggle with operations and scale. After living in Boston for 12 years, I recently became a digital nomad to explore the US, learn more about myself, meet interesting people, and go to the occasional electronic music show. I enjoy sharing my knowledge and experience with others through public speaking and most recently as a guest on podcasts! Find Amin on LinkedIn: https://www.linkedin.com/in/aminastaneh/ _______ About Certo Modo : Certo Modo provides technical consulting, leadership, and training for any Software Engineering/IT team looking to transform how they launch and operate their products and services. We tap into over a decade of experience in cloud systems engineering, DevOps, and Site Reliability Engineering in both startup and Big Tech companies to help businesses achieve high uptimes and build customer confidence. Certo Modo seeks to be your trusted partner and guide when tackling operational challenges! Website: https://certomodo.io Industry: IT Services and IT Consulting Company size: 0-1 employees Headquarters: Boston, MA Founded: 2023 _______ About the host Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG www.stroeme.com https://compost-rec.com/ This podcast is produced by our friends at SAWOO…

ITOps, DevOps, AIOps - All Things Ops

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Ep 23 - Prevention, Not Reaction: The Benefits of Shifting SRE Into the Early Stages of System Development - with Bijit Ghosh 39:03

2 years ago39:03

39:03

Bijit Ghosh is the Global Cloud Engineering Lead and Head of Cloud Engineering at Deutsche Bank, the number-one financial institution leading the charge in DevSecOps and GDPR compliance. In this episode, Bijit talks about how he's improving the bank's tech stack, reducing tech apps, and enabling the bank to provide a seamless customer experience. What's in it for you: 1. Learn how and why to incorporate SRE into the early stages of system development 2. What is Observability-Driven Development? 3. The most important SRE Anti-patterns you should avoid About Bijit : Bijit is a passionate engineering leader who enjoys building software and solutions in the areas of cloud, virtualization, containers, and distributed systems. He has 13 years of experience shipping multiple new products in enterprise, service provider, and consumer tech. He has an extensive background in operations and architecture and is passionate about the adoption and evangelization of new technologies to drive business value and improve the developer experience. These include cloud architecture hosting, containerization and infrastructure platform, automation, CI/CD, AIOps, ML and AI. Find Bijit on LinkedIn: https://www.linkedin.com/in/bijit-ghosh-48281a78/ __________ About Deutsche Bank : Deutsche Bank provides retail and private banking, corporate and transaction banking, lending, asset and wealth management products and services as well as focused investment banking to private individuals, small and medium-sized companies, corporations, governments, and institutional investors. Website: https://www.db.com Industry: Financial Services Company size: 10,001+ Headquarters: Frankfurt am Main, Hessen Founded: 1870 __________ About the host Elias : Elias is the VP for North America at Checkmk . He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons. Get in touch with Elias via LinkedIn or email podcast@checkmk.com __________ Podcast Music Music by Ströme, used by permission ‚Panta Rhei‘ written by Mario Schoenhofer (c)+p 2022, Compost Medien GmbH & Co KG www.stroeme.com https://compost-rec.com/ This podcast is produced by our friends at SAWOO…

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ITOps, DevOps, AIOps - All Things Ops « » Ep 26 - The API Mindset: How to Build Products That Can Communicate and Scale - with Baiju Joseph Thalupadath

Ep 26 - The API Mindset: How to Build Products That Can Communicate and Scale - with Baiju Joseph Thalupadath

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Ep 26 - The API Mindset: How to Build Products That Can Communicate and Scale - with Baiju Joseph Thalupadath