126. Generative AI Insights - Navigating the Future of Customer Service Experiences | Lior Arussy

Doing Customer Experience Right‬ with Stacy Sherman

Kandungan disediakan oleh Stacy Sherman and Doing CX Right®‬. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Stacy Sherman and Doing CX Right®‬ atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

12M ago 31:26

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Did you know that a small increase of just 5% in customer satisfaction can significantly boost company revenue?

Host Stacy Sherman teams up with customer experience pioneer Lior Arussy to share proven strategies for transforming unhappy clients (detractors) into referring brand advocates (promoters). They'll reveal the economic impact of customer sentiment and the role of personalized experiences leveraging Gen AI to drive business growth. Being customer-centric is no longer a choice, it's a necessity for any successful business. Learn how to shift your NPS from a mere score into a robust strategy that aligns your organization for success.

Learn more: DoingCXRight.com. Access our FREE Customer Experience Audit Tool by clicking here: https://forms.gle/DT42KrMGuHz9wojP7

Grow as a CX Professional with our numerous Resources: https://doingcxright.com/resources/

Book a time directly with Stacy: https://bookings.doingcxright.com/#/30minuteswithstacy

168 episod

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