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Two Decades of Voice - Introducing Tom Houwing Voice Solutions Consultant
Manage episode 319126573 series 2953177
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We are excited to introduce Tom Houwing to the team at Disruption Works. Tom brings a huge history of expertise in voice and today we have a really in depth conversation about his experience of where voice and voicebots were and where they are today.
Tom, studied Music at the Conservatory of Rotterdam. In 1999, after 15 years within the music industry and – education, he switched career to speech technology, leveraging his past experience within the IT industry starting as Voice User Interface Architect at Speechtel Benelux B.V.
Tom has revolutionized dialogue design and created applications that are exemplary in terms of usability, conversational structured prompting, event-handling and audio design.
He is not only a true subject matter expert, but also one of the most appreciated visionaries worldwide.
In recent years services have expanded to ensure the integration of natural language and effective communication related to automation through ChatBots, VoiceBots, Websites, IVRs, Scripting, Manuals, AI and more.
Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email info@disruptionworks.co.uk with the subject Podcast and we will see what we can do ;-)
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