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Chatbots in charities - what are the operational impacts?
Manage episode 320463463 series 2953177
Kandungan disediakan oleh Disruption Works. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Disruption Works atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
We have discussed the benefits of taking in and answering queries with a chatbot, but we have evidence and experience of chatbots impacting the operational side of a charity.
This impact can be around volunteers or working with local partners with referrals in and out of the organisation.
Have a listen to the podcast to find out more, but if you are interested in chatbots, then follow the link.
Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email info@disruptionworks.co.uk with the subject Podcast and we will see what we can do ;-)
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