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Kandungan disediakan oleh Terri Pukanich and Dr. Terri Pukanich. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Terri Pukanich and Dr. Terri Pukanich atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Dealing With Downtime In A Productive Way

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Manage episode 336392169 series 2430725
Kandungan disediakan oleh Terri Pukanich and Dr. Terri Pukanich. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Terri Pukanich and Dr. Terri Pukanich atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Welcome to Episode 56 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. At a time when cancellations and no-shows are higher than ever, in today’s episode we will look at them as openings of opportunity, and discuss how to deal with downtime in a productive way. We will talk about why you shouldn’t book more than 7 days ahead of time and how to incorporate same-day dentistry inside your practice. Lastly, we will touch on the importance of creating great relationships with your patients, and how having a strong vision, mission and core values can help your practice to deal with downtime more efficiently. All this and much more, up next.

Bullet points

(01:35) Why cancellations and no-shows are at an all-time high

(02:39) How to deal with downtime

(03:28) Incorporating same-day dentistry

(04:41) Looking at cancellations and no-shows as openings of opportunity

(05:02) Change your mindset around cancellations and no-shows

(09:00) Who should be responsible for filling the same-day schedule?

(14:16) Why you shouldn’t book more than 7 days ahead of time

(16:58) Creating strong relationships with your patients

(20:20) The most canceled appointments and what to do about it

(21:25) The overflow schedule

(25:23) What to do when you have some downtime: Whose problem is it and who should solve it?

(29:12) The downtime task board

(33:20) Having a strong vision, mission and core values

  continue reading

68 episod

Artwork
iconKongsi
 
Manage episode 336392169 series 2430725
Kandungan disediakan oleh Terri Pukanich and Dr. Terri Pukanich. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Terri Pukanich and Dr. Terri Pukanich atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Welcome to Episode 56 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. At a time when cancellations and no-shows are higher than ever, in today’s episode we will look at them as openings of opportunity, and discuss how to deal with downtime in a productive way. We will talk about why you shouldn’t book more than 7 days ahead of time and how to incorporate same-day dentistry inside your practice. Lastly, we will touch on the importance of creating great relationships with your patients, and how having a strong vision, mission and core values can help your practice to deal with downtime more efficiently. All this and much more, up next.

Bullet points

(01:35) Why cancellations and no-shows are at an all-time high

(02:39) How to deal with downtime

(03:28) Incorporating same-day dentistry

(04:41) Looking at cancellations and no-shows as openings of opportunity

(05:02) Change your mindset around cancellations and no-shows

(09:00) Who should be responsible for filling the same-day schedule?

(14:16) Why you shouldn’t book more than 7 days ahead of time

(16:58) Creating strong relationships with your patients

(20:20) The most canceled appointments and what to do about it

(21:25) The overflow schedule

(25:23) What to do when you have some downtime: Whose problem is it and who should solve it?

(29:12) The downtime task board

(33:20) Having a strong vision, mission and core values

  continue reading

68 episod

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