Easing E-Commerce Pains One Click At A Time | Lee Roquet

CXChronicles Podcast

Hey CX Nation,
In this week's episode of The CXChronicles Podcast #238 we welcomed Lee Roquet, CEO at Finch based in Salt Lake City, UT.
Lee is passionate about delivering exceptional customer, team, product, and brand experiences, he brings a unique blend of professionalism, passion, and positivity to his current role as CEO at Finch an e-commerce marketing company.
With a track record of achieving outstanding results, Lee is the go-to leader for Experience Management, Customer Success Operations, Business & Revenue Operations, and Building a Positive Team Culture.

In this episode, Lee and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that his team think through on a daily basis to build world class customer experiences.
**Episode #238 Highlight Reel:**
1. Starting in CX and becoming the CEO of the company
2. Why CX/CS makes incredible customer focused business leaders
3. Helping change the world of e-commerce for the better
4. Future of marketing & agency service offerings
5. Putting your team & EX above everything else to scale into the future
Click here to learn more about Lee Roquet

Click here to learn more about Finch

Huge thanks to Lee for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer experience & customer success space into the future.
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Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?
Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.

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