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How to Show Empathy in the Sales Process

40:28
 
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Manage episode 340642719 series 3335160
Kandungan disediakan oleh Catherine Brown. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Catherine Brown atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Empathy. What does that word really mean?
I wonder how many times you’ve heard the word used and you’ve nodded along but not really grasped what it is or why it matters?
Today on Conversations with Good Humans, I’m talking with some of my friends who are fellow sales trainers about the topic of empathy in sales. This recording captures the best of the discussion from social audio, where we held a live discussion about how to demonstrate empathy while selling.
This podcast episode will help you better understand empathy as an emotional intelligence trait, which, for many, isn’t a very concrete idea.
Mentioned in this episode:
Liz Heiman on LinkedIn
Yoram Stone on LinkedIn
Vicki Gurney on LinkedIn
Liz Cortes on LinkedIn

  continue reading

32 episod

Artwork
iconKongsi
 
Manage episode 340642719 series 3335160
Kandungan disediakan oleh Catherine Brown. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Catherine Brown atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Empathy. What does that word really mean?
I wonder how many times you’ve heard the word used and you’ve nodded along but not really grasped what it is or why it matters?
Today on Conversations with Good Humans, I’m talking with some of my friends who are fellow sales trainers about the topic of empathy in sales. This recording captures the best of the discussion from social audio, where we held a live discussion about how to demonstrate empathy while selling.
This podcast episode will help you better understand empathy as an emotional intelligence trait, which, for many, isn’t a very concrete idea.
Mentioned in this episode:
Liz Heiman on LinkedIn
Yoram Stone on LinkedIn
Vicki Gurney on LinkedIn
Liz Cortes on LinkedIn

  continue reading

32 episod

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