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1 Unlocking Your Hidden Genius: How to Harness Your Innate Talents with Betsy Wills & Alex Ellison | Ep. 289 32:08
582: Mercury Retrograde and Tech Troubles: Is There a Connection?
Manage episode 437897351 series 1106994
Jerry and Sam discuss issues with Zoom’s SMS campaign requirements and RingCentral’s lack of shared SMS functionality. Jerry also shares his frustration with RingCentral’s call handling limitations and the need for an unused extension to utilize advanced features.
For Joe, clients bypass Smith.ai by pressing extensions, leading to increased costs. Apple Intelligence may help manage notifications upon returning from being off the grid.
The hosts discuss the need for digital detox and features in Apple’s notification system. They also share their experiences with managing notifications and the potential benefits of AI-driven prioritization.
Sam has had an initially successful rollout of pricing emails to clients and he talks about the positive response he has received.
Jerry shares frustration with clients ignoring service recommendations despite positive feedback. After some input from Joe and Sam, he considers personalizing emails and including recommendations in newsletters to improve response rates. Joe also mentions the importance of using a personal email address instead of a bulk email service to avoid being filtered out as spam.
A customer’s easy acceptance of a significant rate increase led to a discussion about the importance of maintaining a consistent network stack. Despite the challenges, we discuss the value of following established procedures to ensure successful outcomes.
Joe wonders if Mercury being in retrograde has had any affect on clients being able to follow simple instructions.
Joe brings up the dangers of deep fake audio and how to protect against it. He even brings up a story of how Ferrari thwarted a deepfake attempt. They suggest using context knowledge or a safe word to identify potential scammers.
Join us on YouTube to listen to us live or catch up on past episodes!
Thank you to our Patreon sponsors!
101 episod
Manage episode 437897351 series 1106994
Jerry and Sam discuss issues with Zoom’s SMS campaign requirements and RingCentral’s lack of shared SMS functionality. Jerry also shares his frustration with RingCentral’s call handling limitations and the need for an unused extension to utilize advanced features.
For Joe, clients bypass Smith.ai by pressing extensions, leading to increased costs. Apple Intelligence may help manage notifications upon returning from being off the grid.
The hosts discuss the need for digital detox and features in Apple’s notification system. They also share their experiences with managing notifications and the potential benefits of AI-driven prioritization.
Sam has had an initially successful rollout of pricing emails to clients and he talks about the positive response he has received.
Jerry shares frustration with clients ignoring service recommendations despite positive feedback. After some input from Joe and Sam, he considers personalizing emails and including recommendations in newsletters to improve response rates. Joe also mentions the importance of using a personal email address instead of a bulk email service to avoid being filtered out as spam.
A customer’s easy acceptance of a significant rate increase led to a discussion about the importance of maintaining a consistent network stack. Despite the challenges, we discuss the value of following established procedures to ensure successful outcomes.
Joe wonders if Mercury being in retrograde has had any affect on clients being able to follow simple instructions.
Joe brings up the dangers of deep fake audio and how to protect against it. He even brings up a story of how Ferrari thwarted a deepfake attempt. They suggest using context knowledge or a safe word to identify potential scammers.
Join us on YouTube to listen to us live or catch up on past episodes!
Thank you to our Patreon sponsors!
101 episod
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1 609: Insights and Updates from ACEs Conference 2025 with Justin Esgar 51:21

1 608: In the Cloud: Troubleshooting Tech and Exploring Backups 48:46

1 607: DDM Deja Vu & Other Mysteries: A Kale Salad for Your Mac 57:45

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1 605: Backup Challenges with Adam Engst Of The Tidbits Content Network 1:01:30

1 604: Sync or Swim: Tales from the Technical Trenches 1:00:36

1 603: Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder Of Creative Techs 52:44

1 602: Tech Tantrums: When Siri and Bluehost Team Up to Test Your Patience 55:45

1 601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud 47:14

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