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Kandungan disediakan oleh Ari Yacobi. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Ari Yacobi atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Mike Betzer of Khoros on Redefining Customer Engagement with AI-powered Workflows

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Manage episode 312719837 series 3243188
Kandungan disediakan oleh Ari Yacobi. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Ari Yacobi atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

On this Episode of Brains Behind AI, Ari and Natalie sit down to chat with Mike Betzer, Chief Digital Transformation Officer at Khoros. Khoros is a digital customer care service with AI-powered workflows and operational analytics. Starting off in sales and marketing, Mike has over 30 years of experience building software to help brands engage with their customers. Throughout this episode, we learn firsthand how Khoros uses Artificial Intelligence to help brands really understand their customers and engage with them on a personal level. Khoros has the capability to use all social media channels, depending on the brand and their audience, to build meaningful content and relationships, with both potential customers and their existing audience. Tune in to learn more about how Khoros is navigating the world of social media marketing and advertising, all while embracing the new digital frontier we’re experiencing as a result of COVID-19.

https://khoros.com/platform/care

  continue reading

37 episod

Artwork
iconKongsi
 
Manage episode 312719837 series 3243188
Kandungan disediakan oleh Ari Yacobi. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Ari Yacobi atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

On this Episode of Brains Behind AI, Ari and Natalie sit down to chat with Mike Betzer, Chief Digital Transformation Officer at Khoros. Khoros is a digital customer care service with AI-powered workflows and operational analytics. Starting off in sales and marketing, Mike has over 30 years of experience building software to help brands engage with their customers. Throughout this episode, we learn firsthand how Khoros uses Artificial Intelligence to help brands really understand their customers and engage with them on a personal level. Khoros has the capability to use all social media channels, depending on the brand and their audience, to build meaningful content and relationships, with both potential customers and their existing audience. Tune in to learn more about how Khoros is navigating the world of social media marketing and advertising, all while embracing the new digital frontier we’re experiencing as a result of COVID-19.

https://khoros.com/platform/care

  continue reading

37 episod

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