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BAI Global Innovation Awards Lead Judge Amy Radin and Vice President & Portfolio Head - Strategic Accounts, Financial Services of Infosys Raghav Agarwal join the BAI Banking Strategies podcast to share recent industry innovation trends and how banks can position themselves as leaders focused on customers, data, and collaboration.…
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In today's fiercely competitive environment, marketers are feeling the pressure to drive engagement, strengthen loyalty, and achieve deposit growth.Robert Ropars from Vericast joins us to share his perspective on how financial institutions can drive customer acquisition, increase retention and develop attribution strategies in the digital marketing…
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Marc Salinas and Eric Campbell from Bottomline Technologies join us to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the customer relationship.…
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FedNow is officially live. With the launch comes the potential for financial institutions to expand and provide different products and services that they are just touching on today.  Brian Keefe from NICE Actimize joins us to tell us more about how FedNow can be safe and efficient, all while allowing for a wider range of innovative instant payment …
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American families dislike talking about money – a recent Wells Fargo survey found that 40% of people would rather talk to their parents about their funeral plans than about their financial plans.Michael Liersch, head of advice and planning for Wells Fargo Wealth and Investment Management, joins us with insights on how banks can help families build …
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The visual images of natural disasters tend to highlight damage to property, but the real lasting damage is done to people. Kate Bulger from Money Management International joins us to talk about their BAI Global Innovation Award-winning program to help low and moderate income people deal with their finances after a disaster.…
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While many in the financial world are running away from crypto and its perceived dangers, there are others who see lots of opportunity.Gene Grant, CEO at LevelField Financial in Houston, joins us to talk about what his new bank wants to do in the crypto space, and why now is the right time to do it.Oleh BAI
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Millennials and Gen Z are starting to inherit money in what will end up as the greatest transfer of wealth in history. Steven Ramirez from Beyond the Arc is our guest to discuss the scale of this transfer, and how banking institutions can position themselves to attract some of those assets.Oleh BAI
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Because banking institutions are in the money business – their customers’ and their own – they are also in the risk business.Keith Pearson, head of financial services at ServiceNow, joins us to discuss how banks and credit unions can improve their security by digitalizing their risk management.Oleh BAI
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Banking continues its digital makeover, both to gain efficiencies and to meet customer desires for faster, easier and more convenient.BAI’s Debbie Bianucci and Dennis Gada from Infosys join us to discuss the trends and priorities they’re seeing in the industry’s digital transformation.Oleh BAI
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Many community banks are feeling pressure to grow to avoid being wiped out or bought out. Could serving non-traditional businesses provide the new opportunity they need?Ryan James, CEO of Surety Bank in central Florida, joins us to discuss his bank’s experiences with the non-traditional, including moving into cannabis and crypto-related banking.…
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Banking-as-a-service is among the most talked-about innovations in banking, and also perhaps among the least understood. Jeannette Kescenovitz, who leads development of banking-as-a-service capabilities at Finastra, shares her views on how BaaS might grow its presence at U.S. banks and credit unions in 2023.…
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Winners of the BAI Global Innovation Awards are out, and they cover a wide swath geographically and in the industry challenges that they address.Amy Radin, who works with financial services executives to anticipate and adapt to change, is our guest to talk about the BAI awards and financial services innovation more broadly.…
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Banking institutions lose billions of dollars each year to fraud, and every dollar lost comes with a 4X multiplier that jacks up the costs.Greg Kanevski from ServiceNow shares his insights on how banks and credit unions can put data to better use to push back on the bad actors and save big money in the process.…
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Banks and credit unions are challenged to fill job openings as they go up against fintechs and other competitors in a tight labor market.Craig Alexander, head of talent acquisition at BMO Financial Group, tells us about their new hiring program focused on a population segment looking for opportunity.…
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