Welcome to WNS Business Insights Podcast Series. This podcast series brings you the latest trends and concepts in your industry and in the field of outsourcing so you can make your outsourcing program even more successful.
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Lessons that shipping and logistics cos learned
8:44
8:44
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8:44
In this podcast, we discuss the impact of the global recession on shipping and logistics companies, the lessons learned, and how business process outsourcing can help shipping and logistics companies weather economic downturn and prepare for growth as the economy improves.Oleh Jaison Augustine, Vice President, WNS Industrial and Infrastructure Services
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In this podcast, we discuss with Manish Vora the key takeaways from the Annual CFO survey that polled over 100 senior finance executives in organizations with revenues of over 3 billion USD from US and UK. Hear Manishs perspective on the top findings of the survey - the various issues that todays CFOs are challenged with, their priorities and the s…
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Improve efficiencies in sales and distribution processes by leveraging business process outsourcing
9:16
9:16
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9:16
In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve their sales and distribution function.Oleh Rajesh Desingu, Vice President, WNS Insurance Services
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Leveraging business process outsourcing as a strategic tool to gain actionable insights for improving marketing effectiveness
8:07
8:07
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8:07
In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve research and analytics across the core insurance function.Oleh Rajesh Desingu, Vice President, WNS Insurance Services
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Leveraging business process outsourcing to improve processes in product development function
8:14
8:14
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8:14
In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage business process outsourcing to improve the product development function.Oleh Rajesh Desingu, Vice President, WNS Insurance Services
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BPO is the life raft for shipping and logistics businesses
14:43
14:43
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14:43
In today’s episode, we’ll discuss with Jaison why he believes that shipping and logistics companies need to leverage Business Process Outsourcing to survive the current economic turmoil more so now than ever before.Oleh Jaison Augustine, Vice President, WNS Industrial and Infrastructure Services
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Procure to Pay transformation for mid market and multi-national organizations
7:12
7:12
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7:12
IIn today’s episode, we will discuss with Daniel his point of view regarding which clients can accelerate realization of ‘procure to pay’ transformation and why is it important right now.Oleh Josh in conversation with Daniel Wollenberg, Global Head, WNS Business Transformation Services
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Survival Strategy for Travel & Leisure companies
13:03
13:03
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13:03
In this podcast, we discuss with Todd Dirks on how outsourcing should be viewed by Travel and Leisure companies, as a strategic means of process improvement and not just a reactionary cost savings initiative.Oleh Josh in conversation with Todd Dirks, Vice President, WNS Travel and Leisure Services
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In this podcast, we will discuss with Arijit his thoughts on effective change management - probably the single most important thing which differentiates success from failure for companies worldwide. Listen to examples of companies adopting key change management principles as part of their overall outsourcing plans and programs.…
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Leveraging KPO for sustainable competitive advantage
12:24
12:24
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12:24
In this podcast, we will discuss with Anish how companies are leveraging knowledge processes to gain sustainable competitive advantage in today's unique business environment. Listen to a perspective on the concept of Knowledge Process Outsourcing (KPO) and how leading companies are benefiting from it by establishing knowledge centers of excellence.…
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Growth strategies for CPG industry in challenging economic times
8:27
8:27
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8:27
In this podcast, we will discuss with Brian the trends he's seeing in the CPG industry; what are some of the strategies CPG companies need to adopt to come out the economic crisis intact and some very interesting concepts in outsourcing that are emerging.Oleh Josh in conversation with Brian Welsh
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In this podcast, we will discuss with Deborah Kops, Chief Marketing Officer at WNS Global Services, why she believes that companies need to leverage business process outsourcing to survive the current economic turmoil – more so now than ever before. Deborah has a unique perspective on the outsourcing industry, having served in executive positions a…
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Predictive Analytics helps increase marketing ROI
5:00
5:00
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5:00
In this podcast, we discuss with Amitabh Bose, the concept of predictive analytics - which is clearly emerging as a tool to increase marketing ROI. Leveraging predictive analytics to determine events before they have occured - such as predicting how consumers are going to behave in the future - helps companies alter marketing strategies to increase…
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Latest trends in Finance and Accounting Outsourcing
11:59
11:59
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11:59
In this podcast, we discuss with Manish Vora the latest trends in finance and accounting outsourcing, clearly one of the fastest growing areas in the outsourcing scene. We also talk to Manish about Business process utility. With contradicting reports about demand for F & A services either increasing or declining - hear from someone who is front and…
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