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Smarter Software Outsourcing is your gateway to the inner workings of a software development outsourcing firm. Frederic Joye, an entrepreneur with several successful businesses under his belt, including #1 software development team augmentation firm in the Philippines - Arcanys - created this show with one goal in mind: to offer business owners and CTOs a window to the software development outsourcing world, so they can better approach today’s complex business issues, know the industry best ...
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Rosie Shilo, owner of the Virtually Yours network, explores various aspects of business outsourcing from a Virtual Assistant and a Client perspective. Interviews with clients and VAs and exploring various questions around Outsourcing for business growth help you to make smarter decisions around building your team.
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This is the Proximity Outsourcing knowledge suite. This podcast is designed to help fast growth online business owners in understanding how we work, the best practices in outsourcing, contexts about the Filipino work culture, and we'll also share the recent wins of our clients so that you, too, can use these learnings to grow your business. At Proximity Outsourcing, we believe in outsourcing for growth, not just tasks. Join us as we talk about what we love most about the work we do. For more ...
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Accelerance presents The Software Outsourcing show. Join your host Bobby Dewrell and a variety of guests. In each episode, we’ll address common challenges faced by companies who work with nearshore or offshore software development teams. Discover the keys to successful outsourcing with lessons learned from software outsourcing experts.
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AusPhil Outsourcing was formed due to the increasing demand in offshore outsourcing solutions for Australian Businesses. We are 100% Australian owned and operated, so your campaign will always be managed and trained by Australians, we have experience in many different industries and we can offer many different solutions, from inbound customer service to telemarketing and back office solutions. We have been established for over 5 years and currently we employ over 100 Filipinos in our call ce ...
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All CX professionals work towards the common goal of delivering excellent and affordable customer experience. This podcast furthers that goal by exploring the ideas, technology, and economics that are shaping the customer support industry.
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Discover how GoTeam's outsourcing solutions can help your business scale to new heights. Our experienced team handles essential tasks, allowing you to focus on your core competencies. Say goodbye to overwhelm and hello to growth with GoTeam's tailored outsourcing services. Join us on our podcast and learn how outsourcing can optimize your operations and drive your business success. Contact us today to learn more.
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The Chronicles of Outsourcing - Accounting, Taxation & Payroll by Initor Global UK is focused on case studies of Accounting firms' challenges and solutions. Initor Global UK Services was established in 2006 with the vision of being a platinum global Accounting company. We have a comprehensive range of “Support Accountants” services and Remote Staffing Solution Services which are utilized by reputed EA Firms, ACCA Firms, FCCA Firms and Bookkeeping Firms.
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Outsourcing and Offshoring Philippines

Outsourcing and Offshoring Philippines

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Offshoring and Outsourcing Philippines is produced by Vertical Internet Media Limited to provide insights and information about BPO industry in the Philippines as it may apply to customers in Australia, New Zealand, US, UK, Canada, and in fact, anywhere in the world. The podcast is produced as entertainment and should not be relied on for any business decision making without the listener independently ascertaining the situation and facts for themselves. The opinions expressed on this podcast ...
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Employing an outside company to handle all payroll-related duties is known as outsourcing payroll services in a business. The main reasons for using payroll management services are to cut costs and free up time when handling payroll-related financial operations. Employing a third party to handle payroll operations frees up a company from having to recruit and educate a sizable in-house payroll team, buy suitable payroll software, and keep up with complicated tax regulations. All business typ ...
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The year was 2016 when India saw its first transaction through a QR code. Additionally, the recent innovations are the blockchain and NFT. Transaction technology has visibly changed over the years leading to new IT job roles in BFSI industries. Banking HRs are rolling up their sleeves to recruit and train this new wave of Fintech talent. The next mission is to cut costs, boost efficiency, and provide challenging roles to the workforce. HRs are focussing on these core activities while delegat ...
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In another interesting chat I had recently, Jürgen Strauss of InnovaBuzz invited me to discuss my journey from a stable corporate finance career in Switzerland to the world of software development outsourcing in Cebu, Philippines. I quite enjoyed sharing with him our unique approach at Arcanys Ventures, combining tech outsourcing with strategic inv…
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Are you an ONLINE BUSINESS OWNER who provides services to international clients? Virtual assistant agency Design agency Tech agency (Wordpress, Web Development, Ecommerce builds) Accountant services Customer Support agency And a lot more! Check out this special Remote Rockstars episode on the Youtube live event I did in May 2024. If you struggle wi…
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In this episode, host John Walter and HumanFirst CEO, Gregory Whiteside discuss the following topics: Evolution of Customer Support Technologies: Gregory Whiteside discusses the transformation in customer support through the integration of AI and large language models. Agent Augmentation and Live Chat Platforms: The podcast delves into how HumanFir…
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In this episode, a dear friend and colleague, Dean Denny, gave me the chance to share the origin story of Arcanys, how my own experiences played a role in shaping our culture, particularly our holistic wellness initiatives, and how it ultimately led to the addition of the Arcanys CrossFit Gym. This episode was first published on the Open Source Gro…
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In this episode of the Smarter Outsourcing Podcast, Fred welcomes Jon Darbyshire, a visionary leader and serial entrepreneur who's made a great impact in the world of business process management. Jon talks about SmartSuite's unconventional software outsourcing journey by cultivating remote-first collaboration across 6 distributed teams. 00:00 Intro…
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We have come up with our new 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝐧𝐨. 13 of the Initor global UK podcast series '𝐂𝐇𝐑𝐎𝐍𝐈𝐂𝐋𝐄𝐒 𝐎𝐅 𝐎𝐔𝐓𝐒𝐎𝐔𝐑𝐂𝐈𝐍𝐆' after the completion of other well-informed episodes. In this episode of Chronicles of Outsourcing, Our host Krishna Singh speaks with Parth Prajapati – AVP - Customer Experience at Initor Global UK - Concerning on Challenges faced by UK A…
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The year was 2016 when India saw its first transaction through a QR code. Additionally, the recent innovations are the blockchain and NFT. Transaction technology has visibly changed over the years leading to new IT job roles in BFSI industries. Banking HRs are rolling up their sleeves to recruit and train this new wave of Fintech talent. The next m…
  continue reading
 
We have come up with our new podcast with Parth Prajapati - AVP of Customer Experience at Initor Global UK. Here in the conversation with host Krishna Singh, Parth talks about building strong client relationships, ways to maintain strong client relationships & factors that damage relationships with clients. Tune into this informative podcast now! A…
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Payroll management has come a long way from manually calculating salaries and keeping records to an automated process that is streamlined, efficient and accurate. As technology continues to evolve, the future of payroll outsourcing looks promising with new trends emerging to enhance the process further. In 2023, we can expect to see more businesses…
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Employing an outside company to handle all payroll-related duties is known as outsourcing payroll services in a business. The main reasons for using payroll management services are to cut costs and free up time when handling payroll-related financial operations. Employing a third party to handle payroll operations frees up a company from having to …
  continue reading
 
A few months ago, Daniel invited me to talk about how culture, although not quite measurable, plays a significant role in the success and failure of a business. It was great being on the other side of the podcast fence, if you will. I loved having Daniel rack my brain a little bit about what culture means for Arcanys, and how it has evolved now tha…
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In this episode of Outsourcing Stories, Fred exchanges with Jin Zhu to share their insights on where Duet Inc. has been struggling before the company worked with Arcanys, how the partnership has fared and how far the team has grown so far. Duet Inc. is a Silicon Valley startup with a simple yet powerful software solution designed for transportation…
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A few weeks ago, I was invited to Derek Gallimore's show, The Outsource Accelerator Podcast. Derek is a serial entrepreneur and the founder of Outsource Accelerator, which he often describes as the 'Alibaba of outsourcing', providing the gateway for businesses to connect with outsourcing suppliers. In early 2022, I sat with Derek to study how the p…
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Steve France, CEO of BloomLocal, sat down with Arcanys co-founder Frederic Joye to discuss his partnership with Arcanys, and how it propelled his startup company to build the software he needed — a scalable solution for small local florists to better market their online services. 0:00 Intro 0:43 What is BloomLocal? 3:06 Why did you pick Arcanys? 4:…
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Initor Global UK is back with it’s Podcast series Episode no. 11 of 𝐓𝐡𝐞 𝐂𝐡𝐫𝐨𝐧𝐢𝐜𝐥𝐞𝐬 𝐨𝐟 𝐎𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠 - 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐢𝐧𝐠, 𝐓𝐚𝐱𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐚𝐲𝐫𝐨𝐥𝐥. ‘A Leader's Perspective to Insights of Outsourcing Business In this episode of Chronicles of Outsourcing, Our host Krishna Singh - HR at Initor Global UK Speaks with Rupang Shah - AVP (Asst. Vice President - UK Account…
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Discover how Koobani CEO Geoff Robinson partnering up with a passionate, tight-knit teamof Software Development experts from Arcanys has unlocked Koobani’s full potential and helped them reach spectacular growth—eventually becoming a market leader in the B2B Sales space. 0:00 Intro to “Outsourcing story of Koobani: A full suite of B2B solutions and…
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Albert founder & CEO Antoine Vatar explains how Arcanys’ technical expertise, problem-solving skills, and human-first approach were key to propelling their app to greater heights and improve on the work of a previous agency significantly. 0:00 Intro to “Outsourcing story of Albert: Driving employee engagement with a powerful white-label mobile app”…
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Payment Logic co-founder and CTO Mark Nimco explains how they became one of Australia’s fastest-growing technology companies with a 148% growth in 3 years thanks to the agility, skill, and dedication of their Arcanys resources. 0:00 Intro to “Outsourcing story of Payment Logic: Building a powerful payment platform for Australian businesses” 0:25 Wh…
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In this episode, Fred and Derek study how the pandemic changed the outsourcing landscape, the trends to watch in 2022, and how the job market and demand for software development professionals have evolved. 00:23 Intro *Outsource Accelerator* 2:00 How Covid has initially impacted the outsourcing industry and Outsource Accelerator? 8:58 What is the b…
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What time is the right time to outsource? In this new episode of the Smarter Software Outsourcing show, we talk about what sparks the need for specialized support from an outsourced tech team, and the situations in which outsourcing becomes the best strategy. Specifically, we discuss: 00:35 Intro 01:29 Is there a good time (or a bad one) to conside…
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This episode was first released on the Leadership Conversations show, where I chatted with Australia-based podcaster and fellow leadership development expert, Jonno White, about what being a leader means today. We talk about leadership being so much more than just influencing people and organizations, and I explain why I think it must hold values a…
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We are back with our double-digit episode no. 10 after the completion of 9 well-informed episodes. "There is no force more powerful than a woman determined to rise." In this episode of Chronicles of Outsourcing, our enduring host Krishna Singh speaks with Nidhi Gupta - Sr. Accountant at Initor Global UK - concerning Women's Challenges, Strength, In…
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We are back with our new podcast with Shivani Shah - Accounting Executive at Initor Global UK. She works in the VAT department. Here in the conversation with host Krishna Singh, Shivani talks about VAT challenges faced by businesses and how she as well as her team help businesses mitigate those challenges. She adds, "There is a wide scope in VAT an…
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In choosing your software development outsourcing partner, the factors with which you evaluate service provider should not only be limited to the strict technical capabilities, but should also include the collaborative and operational aspects of the process. Why? Because at some point in the outsourcing process, you will have to decide whether you …
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In this episode of Chronicles of Outsourcing, Shivani Shah - Accounting executive at Initor Global UK talks about VAT(Value Added Tax) in UK. Tune into this informative podcast to know more about VAT Types, benefits, process and penalties. Checkout here accounting outsourcing services, VAT services, and outsourced bookkeeping services to know more …
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In this episode of Chronicles of Outsourcing, Gaurav Bhatt - Business Development Expert at Initor Global UK talks about misconceptions of outsourcing. Tune into this informative podcast to know more insights of outsourcing now. Checkout here accounting outsourcing services and outsourced bookkeeping services to know more about outsourced services.…
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Natasha Stewart is the strategic powerhouse and mother of four at the helm of Business Jump; an online business that provides a platform for other mothers to jumpstart their dreams of running a profitable business from home. Nat regularly bares all with her tribe of a collective forty thousand mothers and business owners, sharing stories of not jus…
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In this episode of Chronicles of Outsourcing, Gaurav Bhatt - Business Development Expert at Initor Global UK talks about data security and confidentiality. Tune into this informative podcast to know more insights of outsourcing now. Checkout here accounting outsourcing services and outsourced bookkeeping services to know more about outsourced servi…
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Natalie does imperfection perfectly. Actually, no, she stuffs up imperfection imperfectly. Oh I'm confused! Put it this way, done is better than perfect is something Natalie encourages and I for one LOVE THAT. Natalie is energetic and a fast talking kiwi so hold onto your undies as I navigate embracing imperfection and how it can ease the pain of i…
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In this episode of Outsourcing of Chronicles, Gaurav Bhatt - Business Development Expert at Initor Global UK talks about challenges and questions of Clients while outsourcing Accounting, Bookkeeping, Payroll or Taxation work to an outsourcing firm. Tune into this informative podcast to know more insights of outsourcing now. Checkout here accounting…
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In this episode, we discuss what Arcanys believes are the key drivers that propel customer satisfaction in an offshore team services provider and client company relationship. These are the same guiding principles that have allowed us, as a company, to keep partnerships going, providing invaluable assistance to clients in various industries in our m…
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Hayley Robertson is a leader. She's not loud and boisterous like me (thank goodness) - she's thoughtful, fun and caring. And as a leader she has to step up and show up in business most days of the week. As an expert in marketing, Hayley connects with business woman to help them develop the skills, knowledge and resources they need to successfully m…
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In this episode of Payroll, Kruti Kothari talks about Payroll career opportunities. People outsource payroll services globally. Hence, learning various Payroll according to policies of different countries like USA, UK and Australia can be beneficial. Tune into this podcast to know more about Payroll career opportunities.…
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What can I say about Kasia Bourke? Gloriously, delightful and beautiful in every way. I could talk to Kasia all damn day. She truly does sprinkle a little love everywhere she goes. Today I talked to Kasia about imposter syndrome and she's a fantastic person to talk to about this because not only is her business based on spirituality (which can be k…
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In this Payroll outsourcing episode, our accounting expert - Kruti Kothari, Payroll Head Initor Global UK, talks about challenges during Furlough claims for employees. She described how these kind of helpful schemes announced by government to cope up with covid-19 were challenging to process. She adds how underclaimed or overclaimed process would m…
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In this episode Rosie interviews Angela Henderson, small business coach. Angela is also an author, entrepreneur, small business owner, speaker, blogger, mental health clinician of 15 + years, but most importantly, mother to Finlee and Chloe. With Angela's unique background, her insights into Imposter Syndrome, how it presents and how to combat it a…
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Today's episode deals with Payroll - an essential service for any accounting firm. Our host Krishna Singh speaks with Kruti Kothari- our head of the Payroll department - which succinctly guides you through the nitty-gritty of Payroll and the benefits of outsourcing your payroll work to genuine offshoring accounting firms - especially to India. Know…
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Once you understand the process of getting the best value for money from an augmented team, what’s not to like? You are able to fill in the crucial ‘missing pieces’ in your core team while maximizing productivity and getting projects off the ground—and in a cost-effective manner, at that. But while it’s true that the right outsourcing partner is an…
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With the rise of the global remote workforce and the resulting talent wars, employee poaching is a growing threat — especially in the technology world, where a lot of professionals say they’re continuously on the lookout for better career opportunities. So how do you keep your developers happy and make sure they are productive? Here are 7 ways to h…
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Risks appear as technical roadblocks and costs during the life cycle of the project. Predictable billing puts clients in control of their spend. [0:00] Intro to Open ended contracts: How wielding predictability can mitigate risk? [2:33] What is an “open-ended contract”? [29:17] Open-ended contract as a client [43:54] Who are “open-ended” contracts …
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Explore the hidden costs in project success and why fixed price locks you into something you can't change and will live with until your next project. [0:00] Intro to Fixed Price Projects: Why disappointment is inevitable [2:26] Tell us about your experience running fixed-cost projects. But first, could you describe what a fixed cost project is? [7:…
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In this episode, we want to shed light on the risk of delegating project estimation by way of quotations or free appraisals. And discovering if a lack of commitment to detail will come at a cost versus paying to uncover the detail. [0:00] Intro to project estimation: free appraisals, are they ever really free? [2:09] What are the key reasons you th…
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We know outsourcing software development can greatly decrease costs. But we also know that lower rates don’t always translate to an overall better deal, and that’s the very challenge of outsourcing. So where does the notion of Value for Money fit in all this? [0:00] Intro to “Custom Software Development Outsourcing: What Does Value for Money Mean?”…
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