Podcast terbaik Surescripts (2026)

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Seeing What’s Been Missing: How Surescripts Is Making Medication Gaps Visible 12:51

3d ago12:51

12:51

Millions of prescriptions go unfilled every year and until now, the system had no way to see them. In this interview, Dr. Lynne Nowak, Chief Data and Analytics Officer at Surescripts, joins Healthcare IT Today to discuss how her team is surfacing invisible medication gaps and tackling healthcare’s biggest workflow frustrations: prior authorization …

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Priming the Ambient AI Medical Scribe with Skriber 30:03

16h ago30:03

30:03

Many companies promoting AI-driven medical scribe products boast that the physician doesn't have to change their behavior in order to use the product. In contrast, Skriber trains the physician how to use it well, and offers guidance as the physician goes along. The chief advice is to prime the scribe in advance of a medical session by telling it ab…

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Optum Real Delivers Clarity in Claims and Reimbursement 13:53

5d ago13:53

13:53

The vision for Optum Real is to create real-time transparency between payers and providers in the moments of care that matter. Current AI technology, according to Puneet Maheshwari, SVP, GM of Optum Real is making this possible now. Optum is a major force in health care, serving nine out of ten health care systems and four out of five payers in the…

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IBM and enGen Collaborate to Eliminate Errors in Member Enrollment 16:16

8d ago16:16

16:16

According to research by enGen, a healthtech company that serves payers and providers with automated solutions, they found that each error in member enrollment data costs an average of $172 in fixes and downstream problems. A new solution called enGen enRoll(TM), an AI-driven collaboration between enGen and IBM, was designed to address this problem…

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Sound Physicians’ Rapid Pivot: Why APIs Won the Day for CharmHealth 23:12

10d ago23:12

23:12

What do you do when your EHR vendor suddenly shuts down and you only have months to find a replacement? For Sound Physicians, that deadline sparked a bold pivot - one that put APIs and collaboration at the center of their technology strategy. In this interview, Dria McCluskey, SVP of Innovation and Technology at Sound Physicians, and Venky Chellapp…

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Billings Clinic on AI in Healthcare: Why Trust Beats Speed 14:45

12d ago14:45

14:45

Everyone talks about AI fixing documentation. But the real story is whether patients and clinicians will trust it enough to use it every day. In this interview, Dr. Randy Thompson, Chief Health Analytics Officer at Billings Clinic, shares what it takes to bring Oracle Health’s AI tools into daily practice across Montana’s largest independent health…

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What Drives EHR Innovation in Prescription Management and How Technology Can Help 18:04

15d ago18:04

18:04

Few patients take a paper prescription down to the local pharmacy any more. The modern era of prescribing is shockingly complex and getting more so, according to Dr. Colin Banas, Chief Medical Officer, and Drew Hunsinger, Head of Growth, at DrFirst. Banas says that the goal at DrFirst, a 25-year-old company, has always been to provide an end-to-end…

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Making AI and NLP Affordable and Trusted in Health Care 16:02

17d ago16:02

16:02

emtelligent offers a variety of AI-based services in health care. In a recent interview at the HLTH conference with Tim O’Connell, MD, Co-Founder and CEO of emtelligent, explains how they ensure a good ROI, keep deployments affordable, and make each pilot a success. The three services offered by emtelligent are: * Medical Document AI: ingests docum…

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RapidClaims’ LLM-Powered RCM Solution Seeks Truth in Billing & Fewer Denials 17:29

19d ago17:29

17:29

Although providers and payers feel like they're engaged in an epic, ongoing battle over claims, Abhinay Vyas, Co-Founder and Chief Data Officer at RapidClaims, believes that approvals can increase when both realize that they are fundamentally interested in truth. RapidClaims' AI-driven revenue cycle tools help to uncover the complexities in care an…

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Leveraging Unstructured Data to Improve Care and Reimbursement at PointClickCare 12:58

22d ago12:58

12:58

PointClickCare is a major EHR service with a 25-year history, originally focused on post-acute care settings such as skilled nursing and assisted living but has expanded to provide health it services to the full spectrum of healthcare provider organizations. As they've expanded their services, one of the areas they wanted to help was care transitio…

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Making Sure a Physician Advisory Program Improves Both Care and ROI 21:40

24d ago21:40

21:40

Physician advisory programs, which educate clinicians in peer-to-peer fashion, are growing in several ways. This video at the AHIMA Annual Conference explores the many uses of these programs, as well as how to implement them and make sure they're effective. The speakers are Dr. Adriane Martin, Vice President of Physician Services at Enjoin, a CDI c…

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eClinicalWorks Analytics Dramatically Reduce FQHC No-Shows 10:04

26d ago10:04

10:04

T.H.E. Clinic, a federally qualified health center serving a low-income communmity in Los Angeles, recently reduced missed patient visits ("no-shows") from 25-28% to 13-14%. To learn more about this exceptional improvement, we sat down with CIO Wilson Santos who describes how the healow AI-Powered No-Show Prediction Model helped their clinic achiev…

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Tight Collaboration Between Vyne Medical and Client Drives Continuous Improvement 18:10

29d ago18:10

18:10

AI has proven itself as a way to remove the burden of scanning, identifying, and uploading information. For Nemours Children's Health, AI solutions from Vyne Medical completely restructured and optimized their document handling practices. Cathy Murphy, HIM Operations Manager at Nemours Children’s Health, gives an account in this video of what data …

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From Ambient Voice Documentation to Care Partner at Heidi 22:39

1M ago22:39

22:39

Although ambient voice transcriptions driven by AI are seeing widespread adoption in healthcare institutions, only 20%-40% of clinicians adopt it in each institution, according to Dr. Thomas Kelly, CEO & Co-Founder at Heidi. However, when Heidi's AI medical scribe is brought in, they achieve an average 60-70% adoption by clinicians. This is because…

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Making RCM Part of the Clinical Interview 17:23

1M ago17:23

17:23

Dr. Mike Gao, President of Smarter Technologies, says that the distinction between clinical care and revenue cycle management (RCM) was a historical decision that is no longer valid. Clinical care is determined partly by what payers cover and what proof they require of the patient condition. In turn, the codes and other information used for billing…

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Hyro Sees Health System Call Centers as Potential Revenue Generators 17:29

1M ago17:29

17:29

Hyro's Responsible AI Agent platform enables health systems to safely automate patient workflows and conversations across key channels such as call centers, websites, SMS, and mobile apps, supporting use cases like scheduling, appointments, and prescription refills and more. But CEO and Co-Founder Israel Krush thinks that providers should look beyo…

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Achieving Patient-Centered Excellence Through Process Improvement 25:11

1M ago25:11

25:11

Thibodaux Regional Health System, a Louisiana health system with both a hospital and clinics, has focused on process improvement to pursue what they call “patient-centered excellence.” In this video, CEO Greg Stock and CIO Bryan Samaha talk about their use of the MEDITECH EHR and how they are reducing errors and improving clinical quality. Advantag…

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Innovation at Community Health Centers in America 21:16

1M ago21:16

21:16

Community health centers make up the largest primary care network in the U.S. health care system, serving 1 out of 7 Americans—and in rural areas, 1 out of 3. Dr. Kyu Rhee, President and CEO of the National Association of Community Health Centers, says that their patient base has tripled over the past 20 to 25 years, and he expects it to triple aga…

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Healthcare Billing Complexities Call For Consistency and AI Support 10:31

1M ago10:31

10:31

Reimbursements in health care have gotten more complex with the growing importance of risk-based, value-based plans and behavior change. In this video interview, Tiffany Waltos, Director of Revenue and Analytics at Community Health Care in Northern Ohio, discusses today’s pressures on revenue cycle management and ways health care providers can resp…

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How Oracle Is Bringing Retail Supply Chain Lessons to Healthcare 14:42

1M ago14:42

14:42

[SPONSORED] Empty shelves in a hospital aren’t just an inconvenience—they can delay care. Other industries solved this problem years ago with predictive tools and smarter supply chains. At the 2025 Oracle Health Summit, Kristen Miles, Vice President of Healthcare Product Strategy at Oracle, discusses how automation, robotics, and AI are reshaping s…

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Time Saving Features in eClinicalWorks That Help Clinicians Be More Efficient 17:10

2M ago17:10

17:10

In a recent interview at the eClinicalWorks National Conference, Josh Baker, Operations Manager at Orthopaedic Institute of Ohio, reports on some time-saving features offered by the eClinicalWorks EHR. A combination of mobile device support, rules engines, and AI takes administrative burdens off of clinical and support staff alike. The Orthopaedic …

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Clinician Surveys and EHR Workflow Improvements Drive Improved Satisfaction and Efficiency 15:16

2M ago15:16

15:16

Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvement in their nurses’ satisfaction with their MEDITECH EHR after a six-month effort. This video, interviewing Eric Gasser, Vice President of Information Systems and CIO, shows how statistics and survey data made …

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Moving Health Care Providers Away from Paper Checks to Automated Payments 17:10

2M ago17:10

17:10

Every organization—large and small—can benefit from automating payments versus printing, signing, and sending paper checks. ECHO is helping health care provider organizations and their vendors move away from paper checks to electronic payments like ACH, and providing better security in the process. In our latest video interview, we talk with Bill C…

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Oracle Health’s AI Bet and Why Playing Nice Matters 19:23

2M ago19:23

19:23

[SPONSORED] Every vendor is talking about AI—but who’s actually making it work in healthcare? At the Oracle Health Summit, we pressed Seema Verma on how Oracle plans to turn promises into real-world change for clinicians and patients. Seema Verma, EVP and GM of Oracle Health, sat down with us to go beyond the headlines. From automation in revenue c…

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A Rural Hospital Embedded in the Community Benefits from a Consolidated EHR 15:35

2M ago15:35

15:35

Morris Hospital and Healthcare Centers is quite small: an independent, rural system of clinics including an 89-bed hospital. Yet the system is the largest employer in Morris, IL. In this interview, Kim Landers, their Vice President of Patient Care and Chief Nurse Executive, explains how they remain relevant and solvent, and the aid provided by movi…

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AI Scribes: Why Mental Space Matters More Than Minutes 16:08

2M ago16:08

16:08

Everyone’s talking about how AI scribes save clinicians time. But what if the bigger win isn’t the clock—it’s the relief of finally walking out of the exam room without a head full of notes to write later? In this conversation, Dr. Scott Eshowsky, Chief Medical Information Officer at Beacon Health System and a practicing family physician, shares ho…

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Benefits of Outsourcing and AI in Revenue Cycle Management 11:02

2M ago11:02

11:02

As healthcare gets more complex, revenue cycle management has gotten more complex as well as it becoming more difficult to find high quality RCM staff. That’s why it’s no surprise that many medical practices are outsourcing their RCM efforts. This was the case for Heather Boone, Clinical Supervisor at Orlando Heart and Vascular Institute, who decid…

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Fownd Builds an Automated Scribe for Physical Therapy From the Ground Up 18:48

2M ago18:48

18:48

Fownd is a young company creating an ambient voice recording solution to document evaluations, assessments, and plans for physical therapists. Visits, workflows, terminology, and conversations in general are different in PT than in the physician settings most ambient voice solutions are designed for. Fownd, which has many physical therapists on its…

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A Look at Epic and Interoperability with Rob Klootwyk and Matthew Eisenberg 31:49

2M ago31:49

31:49

Rob Klootwyk, Director, Interoperability at Epic, and Matthew Eisenberg, M.D., Associate Chief Medical Information Officer at Stanford Health Care, offer an in-depth discussion in this video of recent developments in standards and in Epic's tools for information sharing. Learn more about Stanford Health Care: https://stanfordhealthcare.org/ Learn m…

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A Sit Down with Acentra Health's Leader, Todd Stottlemyer 11:46

3M ago11:46

11:46

In this video, Todd Stottlemyer, CEO at Acentra Health, sets forth new initiatives at his company and his own views on leadership. Acentra Health recently launched a consortium named the Safe AI and Medicaid Alliance (SAMA) combining policy leaders and technical experts to develop safe frameworks for AI adoption. The consortium is open to anyone wh…

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CharmHealth's Bet: Research, Slack-Style Tools, and Physician Practice Loyalty 24:30

3M ago24:30

24:30

[SPONSORED] Most EHR talk starts and ends with features. But what happens when an EHR tries to be a community hub, a research lab, and a partner for both solo practices and enterprise groups? In this conversation from #Charmalot2025, Pramila Srinivasan, CEO of CharmHealth, explains why the company is blurring traditional EHR boundaries. She highlig…

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Patrick Leddin Wants to Disrupt Everything (Healthcare Included) 28:51

3M ago28:51

28:51

When Patrick Leddin started his career jumping from Army planes, he quickly discovered the importance of leadership—and the power of bold moves. Now, the bestselling author and speaker has distilled insights from his work in entrepreneurship, leadership consulting and research into a new book cowritten with James Patterson. In this episode, he shar…

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Staffing, Outsourcing, and the Digital Workforce with Ray Lowe and HCTec 32:24

3M ago32:24

32:24

Staffing at health care providers, especially for IT, is being challenged on many fronts. Inflation is up while Medicaid has been significantly cut. New technologies such as AI call for new types of staffing with new skills, which are rare and in high demand. Scarce staff are being won away by competing institutions. This video covers key issues in…

5M ago22:15

22:15

Maybe it's my inner nerd that can't resist learning about robots. Plus, when a trusted friend told me that Diligent Robotics was on to something special with robots in healthcare, I knew I had to make time to talk with Andrea Thomaz, CEO and Co-Founder of Diligent Robotics. I'm happy to say that I wasn't disappointed when I learned about their huma…

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