36. Can You Really Be Friends With Your Clients?

Coffee Isn't Lunch

Have you ever wondered where the line is drawn between professional ties and being friends, especially when your clients start feeling like your closest friends? In this episode, we dive into the tangled world of friendships within the hairdressing industry! We're getting real about the emotional rollercoaster and the tricky business situations that pop up when those salon chairs become confession booths.
We're spilling the tea with our own stories about the tough moments, like when it's time to up those prices (awkward!) or when we're tempted to slip in a sneaky discount. Plus, we're opening up about the burnout that hits close to home when client relationships get a little too cozy.
We also celebrate the beautiful connections we've made, the friends we've found, and the pure happiness of bumping into old clients outside those salon walls. Tune in and hear us answer the question if you can be friends with your clients.
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This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.
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Follow Maddi on Instagram @bossyoursalon

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Take a look at Maddi's website https://bit.ly/bossyoursalon
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