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Create Your Own Fully Automated Omni-Channel Customer Experience
Manage episode 403139946 series 3107910
Kandungan disediakan oleh Exponea. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Exponea atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Episode's Topic: Omnichannel Marketing
Episode's Description: Customers want personalized interactions with your brand, and they want it on whatever channel is most convenient at the moment. In response, companies are investing in an automated omni-channel experience. By doing so, they can connect with potential and current customers with the information that will lead them to the next stage of the buying journey.
Table of Contents:
- A Customer-Centric Paradigm Shift
- Setting the Scene for Automation
- Creating a Customer-Centric Plan
- Omni-Channel Automation FAQs
- Conclusion
Original Article: https://exponea.com/blog/create-your-own-fully-automated-omni-channel-customer-experience
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