0-10 subscribers
Pergi ke luar talian dengan aplikasi Player FM !
Podcast Berbaloi untuk Didengar
DITAJA


1 Reid Hoffman: LinkedIn Co-Founder on Building and Scaling Massively Valuable Companies Fast | Entrepreneurship | E332 51:40
How To Handle Difficult Clients And Enjoy Work
Manage episode 314778998 series 2461983
Everyone knows them, who works with clients had them, we are speaking about the difficult ones. When a client relationship has turned into a state of “difficult” work will most certainly become stressful, and productivity drops. Today we’ll examine some important waypoints on the customer’s journey starting with the right onboarding, handling difficult situations in complex circumstances, getting to the core of problems up to a consensual termination of the business relation.
▬▬▬▬▬▬▬▬▬▬▬▬▬
💡 QUESTIONS AND VIEWS HIGHLIGHTED IN THIS EPISODE:
- Key elements to take care of when working with new clients
- Getting the expectations right from the start
- Complex problems and culture dealing with problems
- Getting to the core of problems when handling difficult clients
- De-escalation processes and steps
- Costs and benefits for a great documentation
▬▬▬▬▬▬▬▬▬▬▬▬▬
♨ EXCERPTS YOU MIGHT WANT TO JUMP IN
00:00 Intro
01:50 Getting started with a new client the right way
04:45 Setting the right expectations
06:57 Hiding or confronting difficulties?
13:20 De-escalation and getting back to a common ground
20:32 Ending client relationships in a good way
▬▬▬▬▬▬▬▬▬▬▬▬▬
Flash Hub provides tools, workflows, and skills to hire freelance experts and set up your first team in a matter of days. Develop virtual leadership skills, solve the digital agency hamster-wheel issue, and build freelance teams with ease. We have selected best practices and the most helpful skills you need to work smart, less, and grow a digital business that is easy to sustain you can work on from virtually anywhere.
▬▬▬▬▬▬▬▬▬▬▬▬▬
Visit FLASH HUB to get free access to the virtual business builder training. Learn how to build, grow, and scale your business with virtual teams and global freelancers in this free training.
▬▬▬▬▬▬▬▬▬▬▬▬▬
For our international community. This is an English episode and you can find the transcript of this conversation now in more than 20 languages, on our Blog, at HappyScribe Public, or watch the video with subtitles for this episode on our YouTube Channel. You'll find all the links in the show notes below.
▬▬▬▬▬▬▬▬▬▬▬▬▬
🔗 LINKS & HINTS IN THIS EPISODE
Follow us on Facebook and engage in our daily discussions:
Connect with us on LinkedIn:
Support Virtual Frontier show on Patreon:
✅ PATREON
Find the transcripts to this episode on Happyscribe:
Drop us a message:
✅ PODCAST EMAIL: podcast@flashhub.io
✅ BLOG
#DifficultClients #HandlingClients #ClientLifecycle #flashhub #virtualfrontier #remotework #virtualteams #MadeOnZencastr
97 episod
Manage episode 314778998 series 2461983
Everyone knows them, who works with clients had them, we are speaking about the difficult ones. When a client relationship has turned into a state of “difficult” work will most certainly become stressful, and productivity drops. Today we’ll examine some important waypoints on the customer’s journey starting with the right onboarding, handling difficult situations in complex circumstances, getting to the core of problems up to a consensual termination of the business relation.
▬▬▬▬▬▬▬▬▬▬▬▬▬
💡 QUESTIONS AND VIEWS HIGHLIGHTED IN THIS EPISODE:
- Key elements to take care of when working with new clients
- Getting the expectations right from the start
- Complex problems and culture dealing with problems
- Getting to the core of problems when handling difficult clients
- De-escalation processes and steps
- Costs and benefits for a great documentation
▬▬▬▬▬▬▬▬▬▬▬▬▬
♨ EXCERPTS YOU MIGHT WANT TO JUMP IN
00:00 Intro
01:50 Getting started with a new client the right way
04:45 Setting the right expectations
06:57 Hiding or confronting difficulties?
13:20 De-escalation and getting back to a common ground
20:32 Ending client relationships in a good way
▬▬▬▬▬▬▬▬▬▬▬▬▬
Flash Hub provides tools, workflows, and skills to hire freelance experts and set up your first team in a matter of days. Develop virtual leadership skills, solve the digital agency hamster-wheel issue, and build freelance teams with ease. We have selected best practices and the most helpful skills you need to work smart, less, and grow a digital business that is easy to sustain you can work on from virtually anywhere.
▬▬▬▬▬▬▬▬▬▬▬▬▬
Visit FLASH HUB to get free access to the virtual business builder training. Learn how to build, grow, and scale your business with virtual teams and global freelancers in this free training.
▬▬▬▬▬▬▬▬▬▬▬▬▬
For our international community. This is an English episode and you can find the transcript of this conversation now in more than 20 languages, on our Blog, at HappyScribe Public, or watch the video with subtitles for this episode on our YouTube Channel. You'll find all the links in the show notes below.
▬▬▬▬▬▬▬▬▬▬▬▬▬
🔗 LINKS & HINTS IN THIS EPISODE
Follow us on Facebook and engage in our daily discussions:
Connect with us on LinkedIn:
Support Virtual Frontier show on Patreon:
✅ PATREON
Find the transcripts to this episode on Happyscribe:
Drop us a message:
✅ PODCAST EMAIL: podcast@flashhub.io
✅ BLOG
#DifficultClients #HandlingClients #ClientLifecycle #flashhub #virtualfrontier #remotework #virtualteams #MadeOnZencastr
97 episod
Alla avsnitt
×
1 Deal With Difficult People at Work 21:13





1 Confidence in Sales & Selling with Confidence 20:34


1 How to Improve Your Self-Discipline 23:32

1 How To Get Your B2B Facebook Sales Funnel Right 16:44

1 How To Improve Team Efficacy on Virtual Teams 20:13

1 Female Leadership & High Performance 1:01:16

1 How To Build a B2B Sales Team Structure 23:13

1 What Are Productized Services And How To Productize Your Business 23:20

1 Staying Connected – Fighting Loneliness – Hybrid Work – Friendship at Work 1:08:10

Selamat datang ke Player FM
Player FM mengimbas laman-laman web bagi podcast berkualiti tinggi untuk anda nikmati sekarang. Ia merupakan aplikasi podcast terbaik dan berfungsi untuk Android, iPhone, dan web. Daftar untuk melaraskan langganan merentasi peranti.