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CRM Management

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Manage episode 448871079 series 3604924
Kandungan disediakan oleh Viibrook. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Viibrook atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Customer Relationship Management (CRM) is a powerful tool for cultivating lasting customer relationships. It highlights three key components of effective CRM management: strategic planning, lifecycle marketing, and genuine human connection. Strategic planning involves understanding your target market, crafting a compelling brand message, and leveraging effective distribution channels. Lifecycle marketing tailors communication to different stages of the customer journey, from initial engagement to re-engagement, while personalization and automation enhance this process. The document concludes by emphasizing the importance of qualitative data in understanding customer behavior and adapting strategies for long-term success.

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12 episod

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CRM Management

Viibrook

published

iconKongsi
 
Manage episode 448871079 series 3604924
Kandungan disediakan oleh Viibrook. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Viibrook atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Customer Relationship Management (CRM) is a powerful tool for cultivating lasting customer relationships. It highlights three key components of effective CRM management: strategic planning, lifecycle marketing, and genuine human connection. Strategic planning involves understanding your target market, crafting a compelling brand message, and leveraging effective distribution channels. Lifecycle marketing tailors communication to different stages of the customer journey, from initial engagement to re-engagement, while personalization and automation enhance this process. The document concludes by emphasizing the importance of qualitative data in understanding customer behavior and adapting strategies for long-term success.

  continue reading

12 episod

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