))
The Customer Success Platform... Opportunity or Burden?
Manage episode 383118571 series 3294884
Kandungan disediakan oleh William Belcher & Valerio Bianconi, William Belcher, and Valerio Bianconi. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh William Belcher & Valerio Bianconi, William Belcher, and Valerio Bianconi atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Valerio and William welcome Justin Bradley, a veteran of both cybersecurity and customer success. In this episode, we tackle such thorny questions as:
- Why do you need a Customer Success Platform?
- When is the right time for companies to start thinking about investing in them?
- What are these platforms trying to achieve?
- What role can an AI take alongside a CSP?
- Do all companies need a CSP, or are there alternative methods that achieve the same outcome?
19 episod
Kongsi
