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The FUTURE of Customer Experience in Storage (James Hatfield from LiveSwitch)
Manage episode 436643799 series 2930561
If you need storage data, TractIQ has you covered! Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
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IN THIS EPISODE
What if you could transform customer service and operational efficiency at your self storage facility with just one piece of technology?
In this episode, I sat down with James Hatfield, Chief Revenue Officer at LiveSwitch, to learn how LiveSwitch is solving remote storage operation challenges, from enhancing customer support at unmanned facilities to enabling remote site audits and conducting auctions seamlessly.
James dives into features like live video feeds, customizable text messages, and secure, encrypted communication that bolster corporate branding and privacy.
Discover how LiveSwitch facilitates remote training, maintenance troubleshooting, and emergency handling, all made easy with high-quality mobile cameras and cloud data storage, ensuring efficiency even in low-bandwidth scenarios.
LiveSwitch is the tool you need to optimize your self storage operations. You don't want to miss this interview with James!
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CONNECT WITH JAMES
https://www.liveswitch.com/
https://www.linkedin.com/in/james-hatfield/
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SPECIAL EVENT
You don't want to miss Investment Disruption by ECRIs - Strategies for Institutional Investors on October 23 during the TX SSA. Register HERE
-----
PREMIUM SPONSOR
TractIQ has the data you need to analyze more deals with more confidence.
Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
-----
SUBSCRIBE TO THE PODCAST
Apple
Spotify
-----
CONNECT WITH ME
YouTube
LinkedIn
IG
X
Facebook
Bab
1. Intro (00:00:00)
2. Virtual Assistance and Remote Maintenance (00:10:25)
3. Innovative Video Solutions for Businesses (00:18:16)
4. Future of Technology in Customer Experience (00:23:28)
5. Recommended Resources (00:32:49)
73 episod
Manage episode 436643799 series 2930561
If you need storage data, TractIQ has you covered! Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
-----
IN THIS EPISODE
What if you could transform customer service and operational efficiency at your self storage facility with just one piece of technology?
In this episode, I sat down with James Hatfield, Chief Revenue Officer at LiveSwitch, to learn how LiveSwitch is solving remote storage operation challenges, from enhancing customer support at unmanned facilities to enabling remote site audits and conducting auctions seamlessly.
James dives into features like live video feeds, customizable text messages, and secure, encrypted communication that bolster corporate branding and privacy.
Discover how LiveSwitch facilitates remote training, maintenance troubleshooting, and emergency handling, all made easy with high-quality mobile cameras and cloud data storage, ensuring efficiency even in low-bandwidth scenarios.
LiveSwitch is the tool you need to optimize your self storage operations. You don't want to miss this interview with James!
-----
CONNECT WITH JAMES
https://www.liveswitch.com/
https://www.linkedin.com/in/james-hatfield/
-----
SPECIAL EVENT
You don't want to miss Investment Disruption by ECRIs - Strategies for Institutional Investors on October 23 during the TX SSA. Register HERE
-----
PREMIUM SPONSOR
TractIQ has the data you need to analyze more deals with more confidence.
Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
-----
SUBSCRIBE TO THE PODCAST
Apple
Spotify
-----
CONNECT WITH ME
YouTube
LinkedIn
IG
X
Facebook
Bab
1. Intro (00:00:00)
2. Virtual Assistance and Remote Maintenance (00:10:25)
3. Innovative Video Solutions for Businesses (00:18:16)
4. Future of Technology in Customer Experience (00:23:28)
5. Recommended Resources (00:32:49)
73 episod
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