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Kandungan disediakan oleh Jack Chew. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Jack Chew atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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YouMatter Session 42 - Improving The Quality Of Our Services Benefits Us As Well As Our Patients with Jo Kitchen

47:17
 
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Manage episode 433568896 series 91572
Kandungan disediakan oleh Jack Chew. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Jack Chew atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

283 episod

Artwork
iconKongsi
 
Manage episode 433568896 series 91572
Kandungan disediakan oleh Jack Chew. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Jack Chew atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

283 episod

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