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Improving UX Starts with Empathy with Assaf Karmon
Manage episode 394756147 series 3336087
Kandungan disediakan oleh Mateo Bradford & John Stokinger, Mateo Bradford, and John Stokinger. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Mateo Bradford & John Stokinger, Mateo Bradford, and John Stokinger atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
We had the privilege of spending some time and getting to know Assaf Karmon CEO & Co-founder at Turno.
Assaf shares his journey from a background in software engineering to solving problems in the short-term rental industry.
The property care aspect of vacation rentals is complex and can be daunting to those ill-informed or to those who just "wing it". Turno is an amazing resource for property managers and hosts
Additionally, we're excited to welcome Turno in as a new no BS show sponsor!
Give it a listen!
Visit this link for a $150 Offer for New Turno Users https://turno.com/noBS
Episode Highlights
- Assaf elaborates on Turno's evolution, starting with a focus on scheduling and property care
- We discuss Turno's collaboration with Airbnb which allows for a seamless experience for their users.
- Assaf emphasizes the importance of user experience and empathy in creating software solutions
- We inquire about Turno's scaling strategy and global reach.
- Assaf attributes success to luck, persistence, and taking opportunities while maintaining a vision.
- Assaf stresses the importance of staying disciplined, focusing on core features, and not overcommitting during the scaling process.
- John and Assaf discuss the challenges of avoiding overengineering and overpromising in response to customer requests and the Importance of staying true to the company's initial vision and North Star
- Assaf emphasizes the need for focus and avoiding distractions in business and Mateo adds insights on the importance of perfecting and refining the core product
- Assaf compares this stage to Airbnb's journey of making incremental improvements and refining user experiences.
Episode Sponsor
- Turno
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