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How to Scale a Membership Program to 365 Members in Just One Year
Manage episode 454852515 series 3030628
Kandungan disediakan oleh The Navigating Dental Insurance Podcast. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh The Navigating Dental Insurance Podcast atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Summary:
In this episode of The Automatic Patient Podcast, host Jordon Comstock chats with Gina Kiner, Office Manager at Pioneer Valley Dental Arts, about her incredible success in growing their patient membership program to 365 active members in just one year. Gina shares her strategic insights, emphasizing the power of empowering clinical teams to promote the membership program alongside the admin staff. Together, they discuss the importance of patient experience, the role of membership plans in reducing financial barriers, and how effective communication fosters trust and treatment acceptance.
Key highlights include:
- How integrating clinical teams into the financial discussion boosts program adoption.
- The importance of creating seamless patient experiences and building trust.
- Specific strategies used to educate both uninsured and insured patients about the membership program.
- The overwhelmingly positive feedback from members and how it fuels continuous improvement.
- The significant advantages of membership plans over PPOs, including increased treatment acceptance rates and simplified processes.
Whether you're looking to enhance patient care, boost recurring revenue, or learn actionable tips for scaling a membership program, this episode offers invaluable advice from a practice that's successfully done it.How to Scale a Membership Program to 365 Members in Just One Year
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