It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 93 – The sound of success: Why it pays to listen to employees
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Kandungan disediakan oleh The Internal Comms Podcast and AB Comm. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh The Internal Comms Podcast and AB Comm atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
We’re back for Season 11 of The Internal Comms Podcast! And kicking us off with a very special episode, this week host Katie Macaulay is joined by not one, not two, but three guests. Kevin Ruck, Mike Pounsford and Howard Krais are the three authors of a brand-new book called Leading the Listening Organisation: Creating Organisations that Flourish. They are all internal communications aficionados, and with this book they have dialled in on one of the most important attributes of any skilled communicator: the art of listening. It is often said that the best communicators, and certainly the best conversationalists, are skilled listeners. As leaders and communicators, we must invest the time needed to listen to understand – not simply hear – employees. The many benefits of effective employee listening for organisations are clear. Is it time to put your ear to the ground? Tune in to find out. As always, share your thoughts on this or any other episode of the Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.
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123 episod
MP3•Laman utama episod
Manage episode 399698187 series 2501112
Kandungan disediakan oleh The Internal Comms Podcast and AB Comm. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh The Internal Comms Podcast and AB Comm atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
We’re back for Season 11 of The Internal Comms Podcast! And kicking us off with a very special episode, this week host Katie Macaulay is joined by not one, not two, but three guests. Kevin Ruck, Mike Pounsford and Howard Krais are the three authors of a brand-new book called Leading the Listening Organisation: Creating Organisations that Flourish. They are all internal communications aficionados, and with this book they have dialled in on one of the most important attributes of any skilled communicator: the art of listening. It is often said that the best communicators, and certainly the best conversationalists, are skilled listeners. As leaders and communicators, we must invest the time needed to listen to understand – not simply hear – employees. The many benefits of effective employee listening for organisations are clear. Is it time to put your ear to the ground? Tune in to find out. As always, share your thoughts on this or any other episode of the Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.
…
continue reading
123 episod
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