It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Kandungan disediakan oleh The Hennessy Report and David Hennessy. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh The Hennessy Report and David Hennessy atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Episode 59 Annie Drapeau Toast
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Manage episode 304793435 series 2995519
Kandungan disediakan oleh The Hennessy Report and David Hennessy. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh The Hennessy Report and David Hennessy atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Dave was joined by the CPO of Toast, Annie Drapeau, in this episode of The Hennessy Report. Annie describes her unique career path to HR as a gravitational pull and how her very first management experience changed her understanding of the function. She describes the pivot Toast took at the onset of the pandemic and the dire predictions they had for the restaurant industry - their main client. Annie explains how Toast is the best partner to digitally enable restaurants, allowing them to thrive. Annie is a sincere, witty speaker and you're sure to enjoy listening to her in this episode.
…
continue reading
94 episod
MP3•Laman utama episod
Manage episode 304793435 series 2995519
Kandungan disediakan oleh The Hennessy Report and David Hennessy. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh The Hennessy Report and David Hennessy atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Dave was joined by the CPO of Toast, Annie Drapeau, in this episode of The Hennessy Report. Annie describes her unique career path to HR as a gravitational pull and how her very first management experience changed her understanding of the function. She describes the pivot Toast took at the onset of the pandemic and the dire predictions they had for the restaurant industry - their main client. Annie explains how Toast is the best partner to digitally enable restaurants, allowing them to thrive. Annie is a sincere, witty speaker and you're sure to enjoy listening to her in this episode.
…
continue reading
94 episod
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