EP10: A Conversation With A Black Ops Chatbot Operative


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Hillary Black is Head of Strategy and Content at Black Ops, a leading Detroit-based Chatbot agency.

Their work in conversation design and automation platforms is considered cutting edge, and Hillary as a thought leader in the industry.

In this episode, Chief Conversologist Jam Mayer talks to Hillary about the daily life and challenges of a conversation designer, essential tools, techniques and insights, and even tips on how to get started as a conversation designer.

Check out the Black Ops website

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22 episod