TCL075 - How to coach someone who talks a lot

The Coaching Leader - by IntelliCoach

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Here's a very familiar challenge: You are in a conversation with someone. You ask them a question. Then the other person starts talking. And continues talking. Aaaaaaand continues talking even more! 5 min and no sign of stopping. You feel panic coming up inside. Will you ever get a chance to contribute? How can I even help a person who talks A LOT?

In this episode, I share some techniques how we can use some coaching methods to respectfully work with someone who shows this behavior!

As a coach, we have a surprising array of options available to us. And interrupting is just one of them. But more about that later!

I am sharing 3 categories of action with you: BEFORE, WITHIN and AFTER the conversation.

BEFORE

How can we prepare ourselves and our client before the actual conversation? How can we set up to make it easier for us to interject and for our client to be concise?

WITHIN

What can we do in the conversation itself to help our client move forward? I will share 5 strategies here in the episode:

• Listen quietly first and observe the client
• Summarize concisely (stark contrast in length)
• Neutrally sharing an observation about their length of talking
• Inviting focus and conciseness
• Interrupting, in service of the client

AFTER

What can we do after a conversation is over that includes lots of long sharings by our client that resulted in limited progress?
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