Customer Centricity Round Table

The Champions of Purposeful Change Podcast

Kandungan disediakan oleh Bill Gullan, President of Finch Brands, Bill Gullan, and President of Finch Brands. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Bill Gullan, President of Finch Brands, Bill Gullan, and President of Finch Brands atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

5y ago 42:13

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It’s hard to avoid because everyone seems to be talking about customer-centricity. They talk about it through a variety of lens in a variety of ways, but there seems to be a prevailing sense across functions and industries and sizes that everybody is trying to get more customer-centric, whatever that means. And so, we’re here to demystify that a little bit today and I’ve enlisted a couple of our foundational thought leaders, so John Ferreira who’s our SVP of Insights & Innovations and Tim DeGennaro who’s our AVP of Insights Community are going to speak about customer-centricity today and some of the ways that we are helping our clients become more customer-centric and reap the benefits in terms of love and affection as well as business performance.

https://blog.finchbrands.com/customer-centricity

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