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Innovation means breaking the rules
Manage episode 416866775 series 3233433
Kandungan disediakan oleh Adam Jaffrey and Callo Consulting. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Adam Jaffrey and Callo Consulting atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Adrian Swinscoe is a Customer Experience Advisor and the Author of “Punk CX”. For over 25 years, Adrian has worked with businesses to break the mould and take a more punk approach to the customer experience.
In this episode, Adrian explains the Punk CX philosophy and what it means to embody the values of “investigation, agitation, and instigation”.
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This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.
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