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ICYMI: CX Progress at the IRS with Danny Werfel

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Manage episode 396028477 series 2910996
Kandungan disediakan oleh ACT-IAC. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh ACT-IAC atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

This week, The Buzz presents a session from our December 2023 CX Summit. CX is a key component of the Biden-Harris President's Management Agenda.
The 2022 Inflation Reduction Act appropriated an additional $79.4 billion to the IRS to assist in modernization and improved service delivery. In this keynote, Commissioner Danny Werfel details the challenges and priorities of the agency as they strive to build a simpler, fairer, more accessible tax system for Americans.
Learn more about the ACT-IAC Associates Program here!
Submit a nomination for the 2024 Innovation Awards here!

Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.
Learn more about membership at https://www.actiac.org/join.
Donate to ACT-IAC at https://actiac.org/donate.
Intro/Outro Music: Focal Point/Young Community
Courtesy of Epidemic Sound

  continue reading

156 episod

Artwork
iconKongsi
 
Manage episode 396028477 series 2910996
Kandungan disediakan oleh ACT-IAC. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh ACT-IAC atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

This week, The Buzz presents a session from our December 2023 CX Summit. CX is a key component of the Biden-Harris President's Management Agenda.
The 2022 Inflation Reduction Act appropriated an additional $79.4 billion to the IRS to assist in modernization and improved service delivery. In this keynote, Commissioner Danny Werfel details the challenges and priorities of the agency as they strive to build a simpler, fairer, more accessible tax system for Americans.
Learn more about the ACT-IAC Associates Program here!
Submit a nomination for the 2024 Innovation Awards here!

Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.
Learn more about membership at https://www.actiac.org/join.
Donate to ACT-IAC at https://actiac.org/donate.
Intro/Outro Music: Focal Point/Young Community
Courtesy of Epidemic Sound

  continue reading

156 episod

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