Episode 34- The client that almost broke me

The Bloom-Print Podcast

Welcome back to The Bloom-Print Podcast! I'm thrilled to have you tuning in for another episode.
2 years into my business I received a pretty baseless complaint from a bride tearing down every single thing I’d done and created for her wedding day. It cut me really deep.
It really shook my confidence. I was then shitting myself for about 6 months every time I did a wedding that the bride wasn’t going to like or that I was going to get something wrong and my self-esteem plummeted.
I wish I could tell you that was the end of the story, but it wasn’t… about 6 months later she started trolling me on Instagram.
In this week’s episode of The Bloom-Print Podcast I’m sharing this experience with you and how I turned this shit into fertilizer to better my business and better myself as a business owner.
Now I’d love to say I hope this never happens to you – I hope you never have a client like this or receive a complaint that cuts you deeply like this one does, but the reality is you probably will. At some point, all of the wedding businesses I know have received complaints of some sort. And that is business, not everyone is 100% happy with your product or service 100% of the time, and sometimes you do get it wrong and that shouldn’t break you either. It’s how you respond, it’s what you do next and it’s how you learn from the experience and grow from it that is the most important thing. Remember that even flowers need a little bit of shit to truly bloom.
And if you do ever receive a complaint like this – I’m always happy to help you through it too!
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Until next time, keep blooming! 🌸