Dr. Dean-David Schillinger on Public Health Lessons from an American Public Hospital

Story in the Public Square

We know healthcare means hospitals and stethoscopes, and x-rays, and bloodwork, and prescriptions. But Dr. Dean-David Schillinger says stories are the key to healthcare—both our willingness to tell them; and our caregiver’s ability to listen and understand them.

Schillinger is a primary care physician, scientist, author, and public health advocate. He has served as chief of the UCSF Division of General Internal Medicine at San Francisco General Hospital, and chief of the Diabetes Prevention and Control Program for the California Department of Public Health. He is an internationally recognized expert in health communication and has been widely recognized for his work related to improving the health of marginalized populations. Schillinger is credited with a number of discoveries in primary care and health communication and is considered a pioneer of the field of health literacy. He is the inaugural recipient of the Andrew B. Bindman Professorship in Primary Care and Health Policy at the University of California San Francisco (UCSF).

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