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Kandungan disediakan oleh Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Episode 59: The Implementation of QM10 with Ericka Moore

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Manage episode 374300328 series 2401782
Kandungan disediakan oleh Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.

Key Takeaways

00:49 Why do we perform all of our implementations internally?

02:38 Is there an overlapping between implementation and the Client Success roles?

05:41 What is the expected duration of an implementation project at SOLABS and why?

08:30: Who is involved in the implementation from the client’s perspective?

09:22 Read more on implementation on our Knowledge Base at docs.solabs.com

10:00 Key tips that make a successful implementation

Contact Ericka at emoore@solabs.com

Contact us at solabs-podcast@solabs.com

  continue reading

63 episod

Artwork
iconKongsi
 
Manage episode 374300328 series 2401782
Kandungan disediakan oleh Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.

Key Takeaways

00:49 Why do we perform all of our implementations internally?

02:38 Is there an overlapping between implementation and the Client Success roles?

05:41 What is the expected duration of an implementation project at SOLABS and why?

08:30: Who is involved in the implementation from the client’s perspective?

09:22 Read more on implementation on our Knowledge Base at docs.solabs.com

10:00 Key tips that make a successful implementation

Contact Ericka at emoore@solabs.com

Contact us at solabs-podcast@solabs.com

  continue reading

63 episod

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