Rethinking Retention to Create Loyal Employees - Erica Keswin

SIMPLE brand With Matt Lyles

In this week’s episode of the SIMPLE brand podcast, I talk with Erica Keswin.

Erica is an international keynote speaker, a bestselling author, and a workplace strategist who partners with some of the most well-known companies in the world. She's one of Marshall Goldsmith's Top 100 Coaches.

And Erica’s the Wall Street Journal best-selling author of the “Human Workplace Trilogy” that includes Bring Your Human to Work, Rituals Roadmap, and her very latest, The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company.

Here’s what we discuss:

• Pretty much everything we know about work has changed
• The need to rethink how we approach employee retention
• The value of staying connected with employees
• The right approach to flexibility
• How being intentional avoids employee resentment
• The role of meetings and how they can provide value
• Why middle managers are the MVPs

RESOURCES FROM THIS EPISODE:

• Erica’s website
• Erica’s book - The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company
• Five Ways to Embrace Your Humanity in the Age of AI
• Erica on LinkedIn