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The CEO's perspective | Jordan Wallach | TDSU Ep. 44
Manage episode 426566787 series 3578812
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Jordan Wallach is the CEO of Belfry Software, a rocketship of a company building the customer success department while they fly.
⏱️ Timestamps:
00:00:00 - The CEO's perspective
00:00:30 - Meet Jordan Wallach, CEO of Belfry
00:01:57 - Customer success from scratch
00:03:51 - Hyper-scaling operations at a startup
00:05:05 - The customer success framework
00:07:03 - Early-stage startup challenges
00:08:09 - Vision and priorities for a CEO
00:10:14 - Enhancing customer outcomes
00:10:53 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Jordan Wallach:
Jordan's LinkedIn: https://www.linkedin.com/in/jordan-wallach/
Belfry Software: https://belfrysoftware.com/
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