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231: Ready to Negotiate Like a Pro in High-Stake Conversations? Tune in with FBI Insider Chris Voss
Manage episode 409076186 series 3558974
Kandungan disediakan oleh Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author of Never Split The Difference, and CEO at The Black Swan Group, Ltd.
In today’s episode, Erin and Chris discuss identification versus feeling when it comes to empathy, the power of the pause in high-stake conversations, and why tactical empathy is the key to collaboration.
If you’re looking for tangible strategies for improving your communication skills – this is the episode for you.
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