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Stepping Up to the Digital Challenge (with Hillary Hartley)
Manage episode 396310689 series 3425751
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You've probably seen any number of stories about how some founder in Silicon Valley says their startup can tackle a big societal problem better and cheaper than the public sector because government just can't do anything right.
Or maybe you've heard about a public sector executive immediately dismissing an idea that came from the private sector on how to do things differently because government's unique and this is how it's always been done.
These scenarios speak to larger tensions and misconceptions between the private and public sector. But if there's one thing that the pandemic and the resulting sudden need for the deployment of impactful digital tools taught us is that we don't have to accept business as usual as the only way to solve problems and deliver services.
This week we're talking about what you can accomplish when you harness tech, talent and modern approaches to digital service delivery in the public sector.
Joining us to talk about this is Hillary Hartley, CEO of US Digital Response. USDR was founded in 2020 to pair volunteer tech talent with governments to create critical digital tools needed to respond to the COVID-19 crisis. Today, US Digital Response has grown into a community of over 8000 pro bono digital specialists who have partnered with almost 300 different government and nonprofit organizations across the United States on projects that directly impact communities.
Prior to her role at USDR, she was head of the Ontario Digital Service, which she led in conjunction with her deputy minister level position of Chief Digital and Data Officer for the Ontario government. And before that, Hillary was the deputy executive director of 18F, a digital services agency in the US federal government that she helped to create back when she was a Presidential Innovation Fellow in 2013.
Hillary is a great example of someone who thought she was headed to a long term career in Silicon Valley, found herself in a public sector role, and then fell in love with the impact that she could make in government.
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