REAL Team Culture: Insights from Coaching $100M+ of Dental Care | Dr. Eric J. Roman | 528

The Dental Marketer

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Dive into the world of dental entrepreneurship with Dr. Eric J. Roman as he candidly shares the triumphs and trials of steering a $13 million dental group. In this episode, Dr. Roman reflects on his dynamic journey from being a chairside dentist to a strategic CEO. He recounts how regulatory challenges led to the company's dramatic collapse, shedding light on the crucial lessons learned. As he navigated these changes, Dr. Roman emphasizes the power of hiring and nurturing talented dentists for multi-location success and reveals the intense personal costs, including strains on his family life and mental health. His story is one of resilience and reevaluation, as he ultimately pivoted from business ownership to coaching, focusing on blending professional ambitions with personal fulfillment.

You will gain practical wisdom on leadership and operational excellence within the dental field, as Dr. Roman shares actionable strategies derived from his experiences. He stresses the critical role of consistent communication and meaningful interactions in fostering a motivated workforce, encouraging practices such as weekly check-ins and quarterly reviews. Further, he delves into common operational hiccups like patient flow and billing automation, offering concrete advice for improvement. Ultimately, Dr. Roman advocates for creating a supportive workplace culture that champions holistic employee well-being, making this episode a treasure trove of insights for dentists and entrepreneurs alike.

What You'll Learn in This Episode:

• How to transition from hands-on dentistry to effective business leadership.
• Strategies for identifying and nurturing high-quality dentists for practice expansion.
• The impact of business demands on personal life and finding a work-life balance.
• Importance of regular communication and check-ins with team members.
• Building a workplace culture that supports employee growth and wellbeing.
• Tackling common operational challenges in dental practices.
• The role of automation in streamlining billing processes.

Tune in to uncover invaluable lessons on merging personal growth with professional accomplishments in the dental industry!

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Sponsors:‍

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Gusto: Dentist payroll for the modern practice. Gusto’s cloud-based software provides all the payroll and HR tools you need to run your dental practice efficiently. Having it all on one platform keeps our prices low, and makes your job so much easier. Enjoy best-in-class support, benefits like health coverage for your team, and more. Visit or copy and paste the link here for a special offer! https://gusto.com/tdm

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Guest: Dr. Eric J. Roman

Business Name: 1LifeSystem

Check out Eric's Media:

Personal Website: https://drericjroman.com/

Business Website: https://1lifesystem.com/

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Other Mentions and Links:

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Terms:

NPS (Net Promoter Score)

KPIs (Key Performance Indicators)

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Groups/Communities:

DEO (Dental Entrepreneur Organization)

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People:

Jacob Puhl

Jeff Bezos

Josie Sewell

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Brands/Places:

GAP

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Host: Michael Arias

‍Website: The Dental Marketer

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

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