))
How AI-driven feedback improves communication w/ mpathic Dr. Grin Lord, Dr. Jolly. Host Julie Soukup
Manage episode 426384476 series 2999408
Kandungan disediakan oleh Julie Soukup. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Julie Soukup atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In this episode of the "Take One Patient" podcast, host Julie Soukup introduces Dr. Grin Lord and Dr. Jolly from mpathic to discuss advancements in patient communication. The conversation highlights their work in using AI-driven performance feedback to improve doctor-patient communication.
The development and implementation of AI-powered performance feedback for doctors aims to improve their communication skills, particularly empathy, active listening, and rapport building. Julie Soukup emphasized connecting communication behaviors with patient satisfaction scores, while Dr. Grin Lord stressed the need for direct comparison against teams and hospitals. In neurosurgery, effective communication and collaboration are crucial, with non-technical skills such as empathy, trust, and understanding predicting better surgical outcomes. Recording conversations can increase understanding and improve skills, and prioritizing the patient's understanding and engagement is essential throughout medical consultations.
19 episod
Kongsi
