Special - I'm In - The Institute of Hospitality's Official Podcast - How Today's Tech Trends Impact the Hospitality Industry of Tomorrow - Part 2

"I'm In": The Official Institute of Hospitality Podcast

I’m In Special – How do the technological trends of today, impact the hospitality industry of tomorrow?

In October 2023 at the Hotel & resort Tech Expo at London’s Excel, The IOH played a central role in leading some key discussions within the world of hospitality Tech. So much so, we thought it would be great to conduct 2 live podcast recordings on the subject of how today’s trends impact the industry of tomorrow.

In today’s episode, we air the 2nd of the two panel discussions we hosted.

For this one Phil welcomed Harsh Sodhani – Sales Manager at Hampton By Hilton London City, Katariina Reissaar – Front Office Manager at the Royal Airforce Club, Marco De Simone – now the Deputy restaurant Director at Corinthia London and Pablo Pereira-Doel – Lecturer at the University of Surrey.

Once again our panel really brought some great content including:-

• Tech and Guest experience
• How to get some balance between tech and people
• What jobs will Technology take?
• Technology from a sales perspective
• The risks of technology
• Tech and learning
• Virtual Reality
• How education keeps up with evolving tech trends
• Tech v Human interaction
• Individual Approach
• Industry Collaboration
• Questions from the audience

A huge thank you to our panel for tackling this vast topic head on.

Enjoy!

To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [e-mail]